As a customer service representative and freelancer, I’ve developed a diverse skill set that allows me to excel in both direct client support and independent project management.
In customer service, I am an effective communicator, active listener, and problem solver, skilled at addressing customer issues calmly and efficiently.I handle conflict resolution with professionalism and empathy, ensuring positive outcomes. My ability to multitask, manage time effectively, and provide thorough product knowledge helps me deliver exceptional customer experience.
As a freelancer, I am highly self -disciplined, able to manage multiple projects and meet deadlines without supervision. I build strong client relationships through clear communication, regular updates, high quality work. I also excel in self promotion. My adaptability and attention to detail ensure I deliver top-notch results across a variety of projects.
Together, these skills enables me to provide excellent customer service and manage freelance projects efficiently, balancing clients needs with high quality, on -time deliverables.