Wellington Zaza (OLY)
3400 E Southern Avenue Apt # 212 Phoenix , Arizona 85040 |- +1(267)-
HR Generalist with over 8+ years of experience managing and coordinating human resources functions while facilitating the planning and execution policies and procedures . Skilled in all aspects of human resources management ,including talent recruitment ,training and development ,payroll administration ,employee relations ,and conflict resolution.
Professional Work Experience:
Motil.us (Remote start up )Miami, Florida Human Resources : Customer Accusations Manager (July 2021 - Present )
Implemented system and process improvements ,working in close collaboration with the Director of Human Resources and CEO
Administer all staff initiatives and employees relations such as identifying understaffing ,handling conflicts , and coordinating staff termination decisions
Created a structure participant , co-leader, leader, training program ,decreasing the project team cycle by 50%
Managed and executed a labor optimization project ,boosting employee productivity and cutting overtime by 15%
United Nations: Geneva, Switzerland
Human Resources Recruiter at the Mission Of Liberia ( February 2017- June 2021 )
Managed recruiting for 30+ open requisitions and 80+ countries across the world and municipalities
Delivered effective support to hiring managers with full -cycle recruitment ,salary negotiations , and employee retention, with a retention rate over 90%
Focused on succession planning and re-engagement of employees which reduced turnover by 20% over 4 years
Implemented effective transformational business technique which slashed employee turnover by 25% and saved over 1.5M annually
introduced HR metrics and client scorecards to monitoring progress achieving 21% improvements in employee engagement .
Staples Office Supplies Bensalem PA (August 2013- Nov 2017)
Payroll administrator
Coordinated with a payroll department of 10 employees ,executing and standardizing operations while complying with state/federal tax procedures
Created consistency in procedures involving payroll systems by creating detailed training materials
Collaborated with the Hr department to upgrade payroll, time, and attendance software , ensuring the transition of 440+ salary non-exempt employees status
EDUCATION:
Auburn University, Auburn, AL May 2017
Bachelor of Science in Public Administration; GPA: 3.5
Honors Academic Awards: Top Tiger and was given the award Tiger’s choice “Academic achievement award”
Central Arizona College, Coolidge, AZ May 2015
Associates of Science in General Studies Of Communications GPA: 3.8
Honors Academic Awards: Dean’s List-, 2015
SKILLS: Microsoft Office (PowerPoint, Access, Excel, Word) , Athletics, Public Policy, Operations Management, Financial Analysis, Information Technology, Higher Education, Telecommunications, Restaurant Management, Professional Services, International Relations, International Development, International Sales, International Logistics, Supply Chain Management, Human Resources, Retail , customer service , code calling, Outlook,MS Access , HRMS/HCM, UKG Pro, ADP
