Welgie Piedraverde

WELGIE PIEDRAVERDE CONSUMER INSIGHTS ASST CUSTOMER SERVICES REP LEADS GENERATION/V.A. SOCIAL MEDIA MARKETING AND MANAGEMENT CONTACT ME AT Binugao Heights, Toril, Davao City-m https://www.linkedin.com/in/w elgiepiedraverde/ SKILLS SUMMARY PERSONAL PROFILE I had 5 years experience as Sales/Customer Service Representative and 2 years experience as Marketing Coordinator/Consumer Insight Assitant and 8 months as Leads Generation/Virtual Assistant. WORK EXPERIENCE Customer Service Representative VXI Global Holdings | Aug. 2015 to July 2018 Email, Chat, and Phone support Maintained high metrics during the entire employment Sales/Customer Service Representative Email Marketer Leads Generation Chat Operator Marketing Coordinator Marketing Coordinator/Consumer Insights Assistant Awesome OS | January 2019-June 2022 Promotes business products and sends survey to customers Create reporting through Microsoft Excel Social Media Management Social Media Marketing AWARDS RECEIVED Promoted as Marketing Coordinator (Awesome OS) Top 3 Chat/Email Agent (VXI Global Holdings) AA of the month (Salaria Group LLC) Leads Generation/Virtual Assistant/Real Estate Salaria Sales Solution LLC | June 2021 to May 2022 Generating Leads using Linkedin, Crunchbase, Sales Navigator Creates daily report for clients Tools and Software Microsoft Excel Zendesk Emai/Chat Wrike Salesforce Sales Navigator Recurly Slack Shiplist Recurly Google Drive Google Sheets CHARACTER REFERENCE Kersten Canada BPO Executive - Jeff Pamonag Operations Manager - Skype EDUCATIONAL HISTORY Philippine Women's College of Davao Bachelor of Science in Tourism Management Dean's Lister- Student Leader