Wasis Wibowo

Wasis Hadi Wibowo SUMMARY I am 43 years old. I am a qualified and professional Computer Management Assistant with almost 10 (ten) years of experiences in Embassy of United State Surabaya - Indonesia especially for working on management information system, network and computer system administrator. Strong creative and analytical skills and hardworking team player with proven experience supporting management in smooth running of operations. Demonstrates exceptional organization, communication and multi-tasking abilities. Successfully priorities competing tasks under pressure for maximum project support. CONTACT Taman Pondok Jati II AW-3, Geluran Taman, Sidoarjo, East Java, Indonesia 61257 -- JOB EXPERIENCES Computer Management Assistant Embassy of United State - Surabaya, Indonesia, Indonesia 09/2014 - 04/2024 ■ Responsible for supporting, maintaining, updating and troubleshooting to all management software libraries and file management including HRIS, Finance, Accounting, Warehousing, and Mailroom systems and all consular applications including Visa, Passport, and Cashier systems. ■ Responsible for maintaining the Embassy's networking (LAN) including CISCO daily back up of files, password access management, physical and data security management, monitoring network connectivity, troubleshoot and resolve system issues, test and install new IT devices, repair or replace defective equipment, and keep software systems up to date. ■ Responsible for monitoring ISP connections and contacting ISP technicians to resolve issues in a timely manner. ■ Responsible as a cybersecurity analyst on the Department of State organization in performing several roles including Identifying and fixing vulnerabilities within existing security systems, developing organization-wide security measures, documenting known security breaches and vulnerabilities, providing feedback to cybersecurity engineers to improve proposed or existing systems, and Staying up-to-date on the latest IT and cybersecurity developments ■ Responsible for assessing the design, configuration, development, applicability of vulnerabilities and maintain security compliance of the CISCO Voice and Video Teleconference System (VTC). ■ Responsible for managing and controlling the computer systems budgets, IT asset inventory and loanable, IT stuff expenditures, and ISP contract and SLA tracer connectivity. ■ Responsible for updating and maintaining Oracle/SQL database of records which index and reference archived documents and Performing migration and testing of static data and transaction data from one core system to another. ■ Responsible for reviewing, developing, monitoring and implementing contingency measures for all existing disaster plans and ensuring the Information Systems Contingency Plans are consistent and aligns with the Disaster Recovery and Continuity of the business Operations in accordance with Information Resource Management (IRM) of State Department. ■ Providing training users on the proper use of Department of state network equipment and applications including Windows 10 operations, Microsoft Word suite, Office 365 web interfaces, programs telework appropriate operations, OneDrive, Outlook, and Microsoft SharePoint Shared Drive. ■ Working with the IRM (Information Resource Management) team in developing and deploying and IRM SharePoint site. Produce and maintain up-to-date and PERSONAL INFORMATION ■ Place of birth: Surabaya ■ Date of birth:- ■ Gender: Male ■ Nationality: Indonesia ■ Marital status: Married ■ Religion: Islam EDUCATIONS BACKGROUND Bachelor of Science: Information Technology Engineering University of 17 August 1945 (UNTAG) Surabaya, Indonesia, 2010 ■ Grade Point Average (GPA) is 3.13 ■ Final Thesis in PT. Mega Samudratama Surabaya (Building System Information Management of Forwarding & Transportation Company by Visual Basic 6 and SQL Server 2000) Diploma of Higher Education: School of English Prisma Professional - Surabaya, Indonesia, 2003 Diploma of Higher Education: Mechanical Engineering Polytechnic of SAKTI - Surabaya, Indonesia, 2000 accurate SOPs for all ISC (Information System Center) operations. Additionally create and distribute SOPs for customer use in resolving common computer related issues. Maintain a list of local and department of state contacts for ISC related issues. Certificate of Higher Education: General Mechanical Engineering Vocational High School of STM Bubutan - Surabaya, Indonesia, 1999 IT Supervisor PT. Transcon Indonesia - Surabaya, Indonesia, Indonesia 04/2014 - 08/2014 Junior High School of SMPN 15 Surabaya, Indonesia, 1996 Elementary School of SDN Kedinding VI - Surabaya, Indonesia, 1993 PROFESSIONAL SKILLS ■ Responsible for managing the development, performance, delivery and maintenance of the IT software of the organization to produce efficient service and delivery solutions, maximizing performance and profitability against pre-agreed targets. ■ Responsible for ensuring that the team understands the duties of the IT software maintenance team and its role within the organization. ■ Responsible for supporting to all other departments with any IT software maintenance related issues. ■ Network and System Administrator ■ Responsible for adhering to budgets and plan to maximize profitability. ■ Database Administrator ■ ■ IT Cyber Security Responsible to managers to discuss system requirements, specifications, costs and timelines. IT Contingency Plan ■ ■ ■ Windows/ Linux Server Engineer Responsible for Hiring and managing information systems personnel & contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems. ■ Vmware System Engineer ■ Azure Cloud Engineer ■ Computer Hardware Engineer ■ Streaming Audio Video (AV) and Video Teleconference (VTC) Engineer Programmer/ Application Developer PT. Kedawung Setia Industrial Tbk Surabaya, Indonesia, Indonesia 01/2013 - 03/2014 ■ Responsible for transforming software designs and specifications into high functioning code in the appropriate language. ■ Responsible for collaborating with business analysts and developers to produce software designs. ■ Cisco Network Engineer ■ Powershell Developer ■ Web and Desktop Developer ■ ■ Front-end and back-end Laravel framework Responsible for testing code periodically to ensure it produces the desirable results and perform debugging when necessary. ■ ■ WordPress Elementor Website Builder Responsible for Performing upgrades to make software and systems more secure and efficient. ■ SQLServer/MySQL/PSQL/Oracle Database Developer ■ Responsible for reviewing operating systems and software frequently and making any adjustments necessary to keep them running well ■ O365 SharePoint Developer ■ ■ Power BI Data Analyst Responsible for writing code and implementing computer programs on multiple systems in the business ■ Graphic Designer ■ ■ Autocad Drafter Responsible as database administrator for both website and desktop design development. ■ Problem-Solving ■ Good Individual and Teamwork ■ Strong Communication IT Staff PT. Aksara Grafika Surabaya (Bisnis Indonesia) - Sidoarjo, Indonesia, Indonesia 09/2011 - 12/2012 ■ English Fluently both Oral and Written ■ Responsible for installing hardware, software and providing instructions for users on using that software. ■ Responding for helping to create manuals or tutorials for staff or customers on accessing servers, logging in to private business networks or using a new software package. ■ Responsible for troubleshooting IT issues with customers, clients and other staff members. ■ Responsible for providing a record of any support calls; ■ Responsible for providing guidance to customers, working with determination to fix an issue,and providing a clear explanation of the issue in question. ■ Responsible for repairing hardware, software, and networking. ■ Responsible for creating an adequate supply of IT-related stock for a business, such as cables, routers, adapters and any other equipment necessary for the LANGUAGES Indonesian: First Language English: C1 Advanced IT AND OTHER TRAININGS ■ Advanced Windows Server 2008 - Microsoft Certified February 2015. ■ Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services - Microsoft Certified February 2015. Responsible for maintaining in many kinds of Computer's Hardware and Software. ■ Responsible for troubleshooting of EDI's Information System. ■ Windows 7 for System Administrators Certified August 2016 Responsible for troubleshooting of Windows Operating System and software installation. ■ Microsoft Exchange Essential - Certified August 2016 Responsible for troubleshooting of LAN / Wi-Fi's Networking System installation. ■ Responsible as Database Administrator. ■ Responsible as Data Analyst. ■ Responsible for designing Export-Import Administration's Information System with Visual basic and SQL Server. ■ Responsible as a Programmer & Graphic Designer. Information Assurance/ System Admin Certified July 2015 ■ Supporting CA Systems and Applications - Certified December 2015 ■ ■ ■ IT Support Staff PT. Mega Samudratama - Surabaya, Indonesia, Indonesia 01/2009 - 08/2011 ■ ■ ■ functioning of their systems. IT Disaster Recovery and Contingency Plan - Certified February 2017. Windows 10 for System Administrators Certified February 2018. ■ Supporting CA Systems and Applications - Certified September 2019. ■ Power BI Data Analyst - Certified December 2022 Production Shift In Charge PT. Ispat Panca Putera (Ispatindo Group) Gresik, Indonesia 07/2008 - 12/2008 ■ Fire Safety - Certified March 2023. ■ ■ Implementing & Administering CISCO Certified July 2023. Responsible for leading and managing many kinds of man power at Operation Department. ■ Computer DOS, Windows & Internet Certified 2001 Responsible for organizing and coordinating directly to Operation Department Teams. ■ Public Speaking & English Conversation - Certified 2003 Responsible for achieving the level of quantities (output), quality and production schedules. ■ Responsible for production quality standards in accordance with the level of customer needs and schedule deliveries of production in accordance with the schedule of PPIC. ■ Responsible for standards of Safety Hazard Equipment and health working environment (frequency/clean working environment). ■ Responsible for making regular reports to head of operation for problem analysis. ■ Responsible for conducting and Handling Administrative Procedure based on ISO 9001 – 2000. ■ ■ ■ Management of ISO 9001 – 2000 Certified 2006 ■ Management of SHE (Safety Hazard Equipment) - Certified 2008 CHARACTERS AND PERSONALITIES ■ Be discipline and on time. ■ Be honest and trustworthy. ■ Be communicative and responsive. ■ Be independent. ■ Be optimistic. ■ Be open-minded and up-to-date. ■ Working smart and strong willingness. ■ Engineering Staff PT. Surabaya Wire - Gresik, Indonesia 03/2005 - 06/2008 ■ Responsible for analyzing the biography and history of production machines infrastructures. ■ Responsible for preparing and controlling the existence of inventory of tools and part of machines. ■ Responsible for designing and modifying spare part of manufactured machines. Dare to take decision and any risks. ■ Responsible for designing lay out and drafter parts of machine. ■ Love to work under pressure and professional teamwork. ■ Responsible for conducting and Handling Administrative Procedure based on ISO-. ■ Love to challenge and learns new things. ■ Possess cultural awareness and sensitivity. Mechanical Engineering Technician PT. Alpha Utama Mandiri - Surabaya, Indonesia 05/2001 - 02/2004 ■ Responsible for creating, coordinating and monitoring all aspects of production, fabrication & product design. ■ Responsible for performing engineering assignments related to design and analysis for wood working equipment & line systems. ORGANIZATIONAL EXPERIENCES ■ Responsible for optimizing new systems and upgrading to existing processes and facilities. ■ Responsible for developing reliability protocols and reports. Working with maintenance team to develop and implementing preventative maintenance processes. Responsible for troubleshooting and repairing the supported the machinery. ■ 2002 - 2004 : Member of British Council, Surabaya. ■ ■ 2005 - 2006 : Member of Easy English Club (EEC), Surabaya. ■ ■ 2005 - 2006 : English Announcer on Elvictor FM Radio. ■ 2006 - 2009 : Member of Cross Culture (CC) ITS, Surabaya. ■ 2009 - 2010 : Member of ITS Toastmaster International, Surabaya. ■ 2009 - 2011: Member of Cottage English Conversation Club, Surabaya. IT PROJECTS ■ Assist post in moving to a new primary ISP. Evaluate available ISP's and work with posts finance and Washington DC IRM support offices to advertise and select an updated ISP. Work with the ISP technicians and Department enterprise network technicians to plan and deploy the new network, minimizing interruption to both the Consulate and our offices in Bali. Monitor new connection following installation and provide American Officer with updates on performance and connectivity issues. ■ As volunteer for assisting Jakarta Embassy in moving to a new building. Setting up and configuring new servers and VMware, CISCO routers and switches, Firewall and AccesPoint devices. Working with Sys Admin Jakarta and Washington DC to ensure the system connection in State is working properly and able to communicate to each other. Deploying Windows PowerShell scripts to create Active Directory, Distribution List, Shared Mailbox, DNS, and Group Policy Management to all Embassy users. Additionally Install Operating System, default system applications, and networking MFP (Multi-Function Printer) devices to each user. ■ As volunteer to assist IT technical support on G20 Event in Bali 2022 including work closely, collaboratively and enthusiastically with American IT Officer to ensure the highest standard of service for the Protocol of President and vice president State, working in the administration, maintenance and troubleshooting of hardware, systems, networks and servers and assist in their procurement, installation and configuration in accordance with Department of State policy. Invite and work with ISP engineer to ensure the stable connection with the accurate SLA during the event. ■ Deploying Vbrick live streaming video player in U.S. Embassy environment by integrating local TV and America TV channels to be connected and played on computer users. ■ Deploying Enterprise Mobile development (EMD) laptop using VPN connection while working from home (WFH) during covid 19 pandemic- ■ Part time Freelance in building a custom web base Project of Koperasi Telkom Accounting System by using Front-end and Back-end Laravel Framework. ■ Building Interface Attendance Application of Fingerspot Fingerprint with SDK development by Visual basic 6 togather with MySQL & Oracle 10g Server at PT. Kedawung Setia Industri, Tbk. ■ Developing Enterprise Resource Planning (ERP) HRIS, FInance, Accounting, Purchasing, Marketing Production, and Warehouse integrated system by Foxpro 8.0 and Oracle 10g Server at PT. Kedawung Setia Industri, Tbk. ■ Building VOIP (Voice over Internet Protocol) & VPN (Virtual Private Network) Connection with Router & Mikrotik management at PT. Aksara Grafika Surabaya. ■ Building Data Center & Server Administrator with HP Proliant c3000 Blade System Enclosure at PT. Aksara Grafika Surabaya. ■ Building Local Domain and File Transfer Protocol/ FTP Server with IIS (Internet Information Services) active directory of Microsoft Windows Server Enterprise R2 2008 at PT. Aksara Grafika Surabaya. ■ Building System Information Management of Forwarding & Transportation Company by Visual Basic 6 and SQL Server 2000 based at PT. Mega Samudratama, Surabaya. HOBBIES AND INTERESTS ■ Volunteering ■ Traveling ■ Sports ■ Reading ■ Listening to Music ■ Online shopping ■ Budgeting ■ Computer programs ■ Investing ■ Trading DRIVING LICENCES ■ SIM A ■ SIM C