Wasif Ahmed

WASIF AHMED-|www.linkedin.com/in/wasifahmed1 SALES & MARKETING PROFESSIONAL    NEW BUSINESS DEVELOPMENT ACCOUNT MANAGEMENT CUSTOMER SERVICE    BUILDING CUSTOMER RELATIONSHIPS PROBLEM SOLVING SKILLS NEGOTIATION    TEAM MANAGEMENT SALES OPERATIONS BUSINESS PLANNING PROFESSIONAL ACHIEVEMENTS At Pakistan Telecommunication Company Limited – Etisalat  ICT Hardware/Cloud/Co-location: Won Govt. of Sindh tax collection Hardware/ Cloud & DR co-location – Revenue impact PKR 234 M  Strategic Connectivity & ICT Hardware: Won key CPEC Power project – Revenue impact PKR 183 M.  ICT Hardware Solution: Won key FSI player Production and DR – Revenue impact PKR 109 M.  Strategic Co-location opportunity: Won key FSI player Production site – Revenue impact PKR 39 M.  Strategic Cloud opportunity: Won key FMCG account – Revenue impact PKR 36 M.  Strategic Cloud opportunity: Won key Payment Gateway account – Revenue impact PKR 50 M.  Strategic Connectivity & Co-location opportunity: Won leading FSI account – Revenue impact PKR 25 M.  Expanded reach into key segments: Won high revenue/profile customers in the Government, Energy, FSI, FMCG, Services & Manufacturing segments.  Increased business volume on existing customers approx. by 115% since 2015 i.e. State Bank of Pakistan, Excise & Taxation, Faysal Bank, 1LINK (Pvt.) Ltd., Foree Pay, Standard Chartered Bank, Habib Metro Bank, IGI Financials, CZEC, HUBCO, Pakistan International Airline etc. At Safety Solutions (Pvt.) Ltd. – Midas Safety  Reactivated 23% accounts which had been dead for as long as 2 years, to above satisfactory level.  Increased business volumes of existing customers more than 200% since June, 2011. Prominent Customers include International Power, Pakistan Petroleum, K-Electric, Attock Cement, Tapal Energy, Pfizer, Syngenta, KICT etc.  Expanded & Retain customer base by inducting new accounts. Prominent Customers include Amreli Steels, Dawlance (Pvt.) Ltd, Colgate Palmolive, Mondelez Intl, Atlas Group, Agri Autos, DP World, Novartis. At Tyco Fire & Security Pakistan (Pvt.) Ltd.  Achieved 124% sales target in FY09-10.  Achieved more than PKR 30.0 Million sales since February,2009  Prominent Customers include Abbas Steel Group, The City School, Dawlance (Pvt.) Ltd., Fauji Fertilizer, International Power, BYCO Petroleum, BHP Billiton, Glaxo SmithKline etc.  Worked as a Global Account Manager for Pakistan. Managing customers like P&G, Visa, Tetrapak etc. PROFESSIONAL EXPERIENCE – ROLES & RESPONSIBILITIES Senior Manager – Corporate Sales, From Sept 2018 - Present Pakistan Telecommunication Company Ltd. – Etisalat        Manage, Coach and lead a team of Account Managers to achieve monthly/quarterly and annual sales and revenue targets. Build strong and healthy sales pipeline and revenue funnel of his/her team to forecast monthly and quarterly numbers. Support KAMs and KAEs in closing sales deals that require senior level intervention Relationship Management to aid KAMs and KAEs rapport with customers. Handle internal and external escalations in a timely and professional manner to retain customers and ensure satisfaction. Promote/Market new products such as IaaS, VDC, Data Center Hosting, ICT Solutions and Cyber-Threat Intelligence to existing and new customers through respective KAMs and KAEs. Develop Sales Channels and Marketing opportunities to increase reach and awareness of PTCL Corporate Products and services.   Assist General Manager Corporate Sales in internal cross-functional tasks and reporting. Monitor, evaluate and appraise team performance periodically to ensure objectives are met as expected by higher management. Key Account Manager, From Sep 2015 to Aug 2018 Pakistan Telecommunication Company Ltd. – Etisalat         Identification and addressing the unique requirements of the key segment industries to ensure that their satisfaction levels are met in order to increase revenue and profits. Identify large sales (business opportunity) in potential and successfully conclude deals. Reviews the application and customer requirement, ascertains the correctness of the data and compliance with necessary formalities and understands the customer needs. Resourcefully manage Service provisioning and after sales activities through extensive follow-ups with crossfunctional teams nationwide Liaison between the Corporate Customers and the Technical team to ensure the client's needs and goals are being met on every project. Address customer issues related to Billing and Quality of Service with immediate resolution. Generate repeat business through successful client follow-up and up-selling initiatives. Building relationships with existing corporate customers to maximize more opportunities. Area Sales Manager, From June 2011 to August 2015 Safety Solutions Pvt. Ltd. (an alliance partner of MIDAS Safety, Canada) Assistant Manager Sales - ACVS & EAS, From February 2009 to March 2011 Tyco Fire & Security Pakistan Pvt. Ltd Sales Officer, From September 2007 to February 2009 Dawlance Pvt. Ltd. (Largest Manufacturers of Home Appliances in Pakistan) Retail Outlet Manager, From August, 2006 to September, 2007 Mobile Zone Pvt. Ltd. ACADEMIC QUALIFICATIONS DEGREE/QUALIFICATION INSTITUTION PASSING YEAR MBA – Marketing B.Sc. – Bachelor in Science (Physics) H.Sc. – Intermediate in Pre-Engineering S.Sc. – Matriculation in Science Institute of Business Administration, Karachi. University of Karachi. Govt. Degree College, Gulshan-e-Iqbal. Habib Public School, Karachi. - PROFESSIONAL TRAININGS TRAINING CONDUCTED BY The 7 Habits of Highly Effective People Stepping Up Our Service Culture Enterprise Selling Skills Business Acumen & Service Mindset Taking Ownership & Speedy Execution OHSAS 18001: Lead Auditor Course OHSE Training Sales / Product Training Sales Force Software Training Model Sales Call Sales Training / Techniques Customer Relationship Building Franklin Covey, Pakistan Mr.Ron Kaufman Mr. Furqan Qureshi @ PTC, Karachi. PTC, Karachi. PTC, Karachi. SGS - Pakistani 3M Training Centre, Karachi. Midas Safety (Pvt) Ltd. Tyco Fire & Security Pakistan (Pvt.) Ltd. Tyco Fire & Security Pakistan (Pvt.) Ltd. Dawlance from Retail Head – Mathew Morgan Mobile Zone (Pvt.) Ltd.