Waseem Rehmani

Project O2C Transformation How a 90-day initiative delivered faster, more accurate, and more profitable operations. The Challenge: A System Under Strain Our manual Order-to-Cash process was a bottleneck, creating delays, rework, and frustrated customers. The baseline data painted a clear picture of the problem. 48 8% 45 Hours Average Cycle Time Invoice Error Rate Days Sales Outstanding The "Before" State: A Fragmented Workflow Manual Order Entry Email Chasing for Info The "After" State: A Streamlined Solution Delayed, ErrorProne Invoicing Standard Digital Intake Form Centralized Order Hub Automated & Accurate Invoicing Our 90-Day Strategic Path to Improvement Phase 1 (Days 1-30): Discover & Analyze Conducted deep-dive process mapping, stakeholder interviews, and gathered baseline performance data to validate the problem. Phase 2 (Days 31-60): Design & Collaborate Co-designed the new workflow and developed a standardized digital order form with a cross-functional pilot team. Phase 3 (Days 61-90): Implement & Standardize Managed the full rollout, embedded the new process with formal documentation, and began monitoring results. The Results: A Lift in Performance The project delivered significant, measurable improvements across all key operational metrics. Cycle Time vs. Accuracy Days Sales Outstanding (DSO) Cost Per Transaction Translating Wins to Financial Value Operational improvements directly translated to a stronger bottom line and significant return on investment. +400% $250K+ 17 Days First-Year ROI Annualized Savings Accelerated Cash Flow Project Execution: On Time, On Budget The project was managed with rigor, ensuring all objectives were met within the defined constraints. Project Budget Utilization Overall Health: Green Schedule: 100% On Track Tasks: 100% Complete © 2025 O2C Transformation Project Showcase.