Warren Earle Van Der Westhuizen
Business Development Representative
Outside sales specialist with strength in negotiations and customer service. Excellent interpersonal and time management skills. Experienced Sales executive with over 10 years of experience in sales. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Reliable employee seeking Business development position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Warren Earle van der Westhuizen
Address
Johannesburg, South Africa, 2091
Phone
-
E-mail -Skills
Good Telephone Etiquette
Attention to Detail
Flexible and Adaptable
Cultural Awareness
Multitasking Abilities
Decision-Making
Clerical Support
Interpersonal Communication
Training and Development
Product and service sales
Lead generation
Appointment setting
Languages
Afrikaans
English
Work History
2022-09 - Current
Sales Development Representative
Simon Solutions, Florence, Alabama
Directed customer leads to connections department for further assistance.
Built and managed accurate sales pipeline to maintain high volume of activity.
Employed consultative approach to assess customer needs and business challenges.
Developed advanced understanding of products and services to react to customer objections, competitive questions and other FAQs.
Utilized CRM to manage sensitive client information and update existing and new client profiles.
Emailed important, relevant information regarding product to potential customers.
Increased customer base and gross profit by through effective lead generation.
Collaborated with marketing and sales team to increase brand awareness and uncover new leads.
Contacted prospective customers to uncover sales opportunities, boosting overall sales 20%.
Built and cultivated long-term quality relationships with over the phone to clients by addressing needs and providing superior customer service.
Recorded accurate and efficient records in customer database.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Presented professional image consistent with company's brand values.
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Kept detailed records of daily activities through online customer database.
Developed and maintained strong working relationships with professionals within assigned territory.
Produced regular daily reports for review by manager.
Exceptional computer skills
Completed daily outbound calls, up to 8 hours per day.
Communicated well with broad range of professionals to promote CharityTracker Software
Developed, maintained and utilized diverse client base.
Built relationships with customers and community to promote long term business growth.
Contributed to team objectives in fast-paced environment.
Worked independently with minimal supervision.
Set and achieved company defined sales goals.
2015-11 - 2022-08
Global Ambassador
Emeshel-Gmbh, Munich, Germany
Promoted study abroad programs via one-on-one connections, group sessions and social media postings.
Managed team communication and developed cohesive talking points for events and actions.
Increased brand awareness through social media.
Collaborated with local field sales to promote brand awareness and sales results.
Contributed to social media content documenting brand's impact in on market.
Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.
Showed understanding of customer's personal style and preferences when offering product advice.
Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Communicated product information with confidence and educated consumers about company.
Educated distributor partners regarding brand benefits, products and services.
Engaged, educated and befriended customers to deliver amazing product.
Reviewed and implemented new company initiatives and executed product activations.
Planned future sampling opportunities.
Functioned as team player by working with other members to deliver sampling goals.
Developed recap reports to communicate competition trends, product introductions and new promotions.
Executed brand activations to standards and with professionalism.
2007-09 - 2015-10
Commodity Broker
Strictly Sublime - Intrinsic Coal and Iron Investments, Johannesburg, Gauteng
Identified, researched and assessed quality of potential vendors.
Reviewed proposals and contracts for compliance with specifications.
Monitored department on efficiency of process and quality of goods delivered.
Worked with vendors to avoid potential problems with orders and deliveries.
Assembled specifications to obtain competitive bids for Iron and coal commodities and services.
Assembled specifications to obtain competitive bids for Iron and coal commodities and services.
Arranged for payment and maintained records of bids, orders and financial transactions.
Used CRM to track, compare and assess relative advantages of competing bids.
Fostered positive business relationships to promote continued interest in products and services.
Discussed financial options with clients and provided informed suggestions.
Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
Utilized reliable resources to seek out reliable sellers and match with buyers.
Answered inquiries and provided information to sales representatives, distributed appropriate paperwork and fulfilled quote requests to deliver excellent customer support.
Educated and worked with clients on ROI terms to find accurate solutions.
Presented financial plans to clients based on analysis of financial status and goals.
Met with members to understand goals and recommend solutions to fit specific needs.
Conducted research to answer questions and handle issues using multiple systems and resources.
Networked to identify potential new clients and expand geographic territories.
Created and implemented strategic trading approaches.
Maintained regular contact with clients to inform about transactions and performance.
Gathered customer information and maintained in CRM database.
Developed advanced product knowledge to share current information while generating and delivering products quotes.
Provided clients with price quotes on securities and financial information on corporations issuing select securities.
Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
Drove sales by following up with leads and new customers through outbound calls.
Contacted prospective customers to present service options and explain details.
Verified ownership and transaction information and dividend distribution instructions to conform with governmental regulations using stock records and reports.
Responded to customer questions and concerns or escalated to supervisor for resolution.
Read financial publications to remain informed about trends affecting market conditions.
Supported businesses setting up joint ventures with investors in Iron and coal markets.
Compiled and analyzed data to determine approaches to improve sales and performance.
Boosted financial service sales by using cross-selling techniques.
Liaised with customers and funding sources to identify and remove roadblocks to business funding.
Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
Identified customer financial service needs to prepare proposals and sell services.
Documented customer interactions and relationships using CRM systems.
Verified deliveries and resolved discrepancies between order and shipment.
2006-08 - 2007-08
New Car Sales Representative
Lindsay Saker VW, Rosebank, Gauteng
Negotiated purchase prices and explained sales, warranty and optional products.
Met customers on lot and in showroom to discuss available vehicles and options.
Drove team revenue totals by bringing in top sales numbers.
Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Effectively located merchandise across various stores to address customer needs.
Increased business number % in single quarter.
Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
Outlined sales, warranty and service procedures.
Maintained compliance with all service, quality and regulatory standards.
Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Answered telephone and email inquiries from potential customers.
Completed registration paperwork and sales documentation.
Prepared purchased vehicles and completed final delivery checks.
Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
Responded to customer enquiries via telephone and email.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
Located desired vehicles at auctions and other dealerships.
Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
2005-01 - 2006-07
New Car Sales Representative
Hyundai, Strydom Park, Gauteng
Negotiated purchase prices and explained sales, warranty and optional products.
Met customers on lot and in showroom to discuss available vehicles and options.
Drove team revenue totals by bringing in top sales numbers.
Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
Effectively located merchandise across various stores to address customer needs.
Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
Outlined sales, warranty and service procedures.
Maintained compliance with all service, quality and regulatory standards.
Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Answered telephone and email inquiries from potential customers.
Completed registration paperwork and sales documentation.
Prepared purchased vehicles and completed final delivery checks.
Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
Responded to customer enquiries via telephone and email.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
Located desired vehicles at auctions and other dealerships.
Contacted associated dealerships to locate desired vehicles meeting customer specifications.
Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
2003-08 - 2004-11
Real Estate Sales Agent
Homenet Royal, Glenvista, Gauteng
Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
Generated leads for sales and rental properties through cold calls and referrals.
Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
Liaised between buyers and sellers to provide positive experiences for both parties.
Staged and prepared homes and properties for clients before arrival.
Used CRM to list and track properties in local area, complete in-process sales and update client information.
Educated clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages.
Delivered strategic assistance to homeowners and homebuyers looking to buy or sell residential properties in Southern metro area.
Coordinated appointments to show marketed properties.
Reviewed local listings and kept detailed list of availabilities for sales, purchases and possible new clients.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Educated clients on sales and buying processes and advised buyers on making decisions.
Communicated with clients to understand property needs and preferences.
Inspected properties for listing accuracy and updated posts to maintain marketing integrity.
Compared, researched and appraised properties.
Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
Informed home buyer of sales, construction and warranty processes.
1998-02 - 2003-07
Import Coordinator
Mediterranean Shipping Company, City Deep, Gauteng
Oversaw timely and accurate US Customs filings and related documents to facilitate communications flow.
Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
Created and transmitted accurate documentation to governmental agencies for import activities.
Developed tracking reports, which alleviated customer calls and boosted time savings.
Coordinated shipments of product from country of origin to final destination by both air and land transport.
Liaised with sales department to develop customer-specific import handling procedures to enhance delivery methods and improve customer satisfaction.
Confirmed accurate freight duties and bills of lading for shipments by collaborating with customs brokers.
Obtained quotes from several shipping companies and selected new organization, resulting in cost savings.
Coordinated and negotiated contracts to facilitate freight movements.
Established, supervised and continuously improved import process flows in conformance with rules, procedures and company policy.
Coordinated company product shipments and international transactions to eliminate freight delays.
Supported import metrics around import functions and drove continuous performance improvements.
Updated and maintained manuals and adhered to governmental regulations that affected product import.
Served as expert point-of-contact for internal and external questions and issues dealing with import and export operations to drive consistent communication.
Applied standard tables and knowledge of law to calculate duty and tariff payments of each shipment.
Produced, reviewed and submitted documentation to import department to facilitate smooth cargo movements.
Prepared and processed import and export documentation according to customs regulations, laws or procedures.
Tracked shipments processing through customs and other agencies and obtained clearances.
Insured cargo against loss, damage or pilferage.
Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
Advised customers on transportation options, types of carriers or shipping routes.
Education
1991-01 - 19951
High School Diploma
Mondeor High School - Mondeor
