WANDA SHAPIRO COOK
1 Cleveland Road, Johnsburg, NY 12843 |- |-SKILLS Effective project and product management; high quality client service; excellent written and verbal
communication; professional writing and editing experience; thorough business analysis combined
with proactive data analysis; efficient QA testing and issue resolution; exceptional large and small
scale organization; effective staff and client training; extensive business development experience;
proactive risk management; strategic user experience design; development team building; and
management of remote and offshore development teams.
BACKGROUND AspDotNetStorefront, Magento, Commerce Server, MOSS, Django, Sitecore, Drupal, and Wordpress
platforms; custom ColdFusion, Python, .NET, and React applications; custom admin modules and
webservices; integration with third party fulfillment; integration of third party components and
services; and oversight of database migrations.
EDUCATION Pace University | Pleasantville & New York, New York
Bachelor of Arts | Majors: Political Science; Literature and Communications
Graduated Summa Cum Laude | May 1999
EXPERIENCE Director of Operations & Product Management | Fenix Blockchain Technology
Los Angeles | July 2019 - March 2020
Responsible for providing remote, operations and product management services for a start up
building software tools for institutional cryptocurrency investors.
Senior Product Manager | Mutual Media, Inc.
Los Angeles & Johnsburg, New York | June 2016 - June 2019
Responsible for providing remote, freelance project management and product management
services for multiple clients while providing other miscellaneous services such as user experience
design, data analysis, and development team building.
Clients included: ASM dba BLITZ Agency; Bucket Technologies; Clickguard; and ASM dba Amp
Agency.
Projects included: Ayn Rand Institute Sitecore CMS updates; TaylorMade Golf app; Bucket digital
piggy bank app and POS integration; Clickguard product roadmapping support; Bright Horizons
Sitecore CMS updates; and custom software development for IN Marketing.
Director of Delivery | ASM dba BLITZ Agency
Los Angeles | June 2015 - June 2016
Responsible for overseeing the delivery of all agency projects while maintaining internal quality
control, supporting internal business development, improving internal processes, and working
with executive management to increase agency profitability.
Accounts included: Primrose Schools; FX Networks, American Association of Critical Care Nurses;
Ayn Rand Institute; CiCi’s Pizza; Dole Packaged Foods; Mattel; Rackspace; Relax The Back; TrueCar;
Continental Tire; 2K Games; Kaiser Permanente; Nordic Naturals; Pelican Parts; and UCLA
Anderson.
Program Manager | BLITZ
Los Angeles | June 2014 - June 2015
Responsible for overseeing the delivery of projects across multiple accounts while working to
improve account profitability and internal project management processes.
Accounts included: Ayn Rand Institute; Dole; and CiCi’s Pizza.
Senior Project Manager | BLITZ
Los Angeles | July 2013 - May 2014
Responsible for managing multiple website development projects while working closely with
Account Management, production resources, and client stakeholders.
Accounts included: Kaiser Permanente; Nordic Naturals; and Sena Cases.
WANDA SHAPIRO COOK
1 Cleveland Road, Johnsburg, NY 12843 |- |-EXPERIENCE Technical Project Manager | Lunchbox
Los Angeles | June 2012 - December 2012
Responsible for managing internal and client facing website and software development projects
while providing business analysis, information architecture design, and AxureRP prototyping.
Accounts included: an internal software development project; and Walmart.
Project Manager & IA | Executionists, Inc.
Marina Del Rey | March 2011 - March 2012
Responsible for re-scoping and completing a university website redesign project while providing
business analysis, information architecture design, and AxureRP prototyping.
Account: The Tseng College at CSUN.
Account Manager | Rainmakers (US), Inc.
Pasadena | February 2011 - April 2012
Responsible for managing multiple accounts and providing a full range of fixed fee and retainerbased business development services.
Accounts included: GDD Interactive; Every Angle Media; Aydus Consulting; MacKenzie Corporation;
The Search Agency; The Code Builders; Zeesman Communications, Inc.; London Consulting Group;
and RainMakers Sales.
Project Manager | Guidance Solutions, Inc.
Marina Del Rey | February 2009 - January 2011
Responsible for managing the Foot Locker/Eastbay development team, providing ongoing
maintenance and incremental enhancements with aggressive release schedules.
The Foot Locker/Eastbay account included the following sites: Eastbay.com; Footlocker.com;
Kidsfootlocker.com; Ladyfootlocker.com; Champssports.com; CCS.com; Finalscore.com;
Teamsales.com; Footaction.com; ESPNShop.com; and Arenafootballstore.com.
Information Architect | Guidance Solutions, Inc.
Marina Del Rey | August 2010 - January 2011
Responsible for supporting the Managing Director of Creative Services with miscellaneous
information architecture tasks.
Accounts included: One Hope Wine; Los Angeles DWP; and CBTL.
QA Tester/Content Writer | Guidance Solutions, Inc.
Marina Del Rey | October 2008 - February 2009
Responsible for working with the Director of Marketing, project managers, and clients to develop
product and general website copy, to provide copywriting training, and to provide QA services
across multiple accounts and projects.
Accounts included: A.C. Moore; Foot Locker Europe; Foot Locker; Oprah Store; Relax The Back;
Drum Channel; Texas Regional Entity; Guidance Intranet; and Guidance Sales.
Internet Merchandiser | Guidance Solutions, Inc.
Marina Del Rey | February 2008 - September 2008
Responsible for supporting the Director of Marketing with copywriting, editing, training, and
miscellaneous merchandising tasks across multiple accounts.
Accounts included: A.C. Moore; Relax The Back; BPS Rugs; Specialized.net; and Guidance Sales.
Temp | First Call Staffing
Marina Del Rey | October 2007 - January 2008
Responsible for all customer service inquiries related to online sales on ACMoore.com as a temp
Online Customer Service Agent at Guidance Solutions, Inc.
Account: A.C. Moore.
REFERENCES Available upon request
