Walter Jr

WALTER JR SUSANA SELIBIO 📱 ✉️ Sitio Hilltop, Brgy. Palangan, Oriental Mindoro, PH- |- Summary Detail-oriented and proactive professional with strong experience in administration, customer service, booking management, and remote communication. Background in hospitality and logistics handling daily operations, documentation, scheduling, and client support—making me well-suited for Property Management Virtual Assistant roles. Skilled in managing inquiries, coordinating tasks, organizing records, and ensuring smooth operations. Highly reliable, adaptable, and committed to providing excellent service to tenants, owners, and management teams. Core Skills Property Management Tasks: Tenant communication & follow-ups Handling inquiries, disputes, and concerns Booking, reservations, calendar & schedule management Maintenance request coordination Basic lease and document management Move-in/move-out coordination Recordkeeping & data entry Administrative & VA Skills: Email and chat support CRM and digital tool navigation File organization and document preparation Time management and task prioritization Professional communication Problem-solving & decision-making Technical Skills: Booking Platforms (booking.com,Airbnb,hostelworld) Calendar tools (Google Calendar, booking apps) Messaging tools (WhatsApp, Messenger, email) Beginner Canva knowledge Fast learner with new systems and PM software Professional Experience Hostel Manager Independent / Hostel | 2022 – 2024 Handled guest inquiries, reservations, check-ins, and check-outs (similar to tenant coordination). Responded to concerns, maintain Oked strong customer service, and ensured guest satisfaction. Managed daily operations, organized schedules, and coordinated cleaning/maintenance tasks. Maintained booking records, reports, and documentation. Developed strong multitasking and organizational skills ideal for property management. Online Language Tutor (Tagalog) Preply | Aug 2025 – Present Manage online appointments, bookings, and student communications. Prepare learning materials and maintain accurate records of sessions. Gained strong remote communication, admin, and customer support abilities. Delivery Rider Foodpanda PH | Nov 2024 – Dec 2024 Handled time-sensitive tasks and route management. Provided friendly customer interaction and order coordination. Demonstrated reliability and ability to work independently. Seafarer Unitra Maritime | 2021 – 2022 Agile Maritime Inc. | 2016 – 2020 Maintained documentation, safety records, and compliance logs. Practiced discipline, teamwork, and attention to detail. Adapted to high-pressure environments. Education Bachelor of Science in Marine Transportation John B. Lacson Colleges Foundation | 2008 – 2011 Career Objective I am transitioning fully into remote work to build a long-term career in virtual assistance and property management. With a strong background in hospitality, scheduling, customer service, and operations management, I aim to support property managers by handling tenant communication, organizing documents, coordinating schedules, and ensuring smooth daily operations.