Walker

Walker McBroom Atlanta, GA •- •-• Linkedin.com/in/walkermmcbroom A results-driven Senior Software Quality Assurance (QA) Engineer, with a proven track record of delivering robust QA solutions across healthcare, manufacturing, and software industries. Specializing in developing and executing detailed test strategies that drive product quality, optimize system performance, and accelerate development cycles within Agile environments. SKILLS • Functional and Regression Testing • Manual and Automation Testing • Software and Hardware Testing • • • API Testing System and Unit Testing Training and Development • • • ScrumMaster Certification Six Sigma Green Belt Certification Project Management PROFESSIONAL EXPERIENCE SOLTECH, Inc. Atlanta, GA 4/2021 - 5/2025 Software Quality Assurance Engineer Provided Software Quality Assurance Engineering Consulting for clients across diverse industries including hc1-Accumen; LG; ABA Toolbox; Symplr; and Association of State and Provincial Psychology Boards (ASPPB). Software Tools: Playwright Automation; Postman; Jira. • Implemented and optimized testing processes within Agile/DevOps workflows. • Collaborated with key stakeholders to define and implement quality metric and best practices. • Maintained and optimized both automated and manual test cases, resulting in a 15% reduction in post-release defects and improved overall software reliability across multiple releases. • Developed and managed comprehensive test cases in Xray Jira, improving test traceability and ensuring full coverage of functional requirements. • Accelerated testing cycles by 20% by conducting early-stage functional and operational testing in close collaboration with developers, improving overall efficiency and reducing time-to-release. Behavioral Health Link, Atlanta, GA 4/2020 - 7/2023 Software Quality Assurance Engineer Managed, maintained and tested Mental Healthcare web-based software. Development and implementation of quality assurance procedures, measures, and testing standards for new and existing software applications throughout the development lifecycle SAS. • Defined, developed, and maintained test scripts, executing comprehensive test plans independently to ensure on-time delivery of high-quality software aligned with QA standards—contributing to a 25% decrease in production issues and improved stakeholder confidence. • Executed testing to validate functionality, performance, reliability, and system compatibility, ensuring seamless integration with legacy and external systems and reducing post-deployment issues by 20%. • Proactively identified and tracked potential issues in JIRA, collaborating with cross-functional teams to address risks early and minimize test schedule disruptions—ensuring timely and successful product releases. • Led end-to-end testing across all software phases and features to ensure alignment with business requirements, system goals, and end-user expectations—resulting in higher product quality and reduced user-reported issues. OPTUM, Atlanta, GA 11/2018 - 11/2019 Software Quality Assurance Engineer Managed and tested web-based user interface applications. Reviewed product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable. Consulted with product development to evaluate system interfaces, operational requirements, and performance requirements of overall system. Software Tools / Languages: Rally, SQL, Agile, ANSI X12 transactions (835, 837I, 837P)C#. • Defined test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions. • Maintained effective communication with the Engineers on project limitation, capability, performance requirement and hardware interface changes. • Executed test plans and create test reports to describe program evaluation, testing, and correction. • Monitored program performance after implementation to prevent reoccurrence of program operating problems and ensure efficiency of operation. • Implement automated testing and tooling solutions with a focus on project and application-based automated functional and regression testing. • Recommend design improvements or corrections to Engineers throughout the development process. Walker McBroom Page Two SYMBOTIC, Atlanta, GA 8/2015 - 6/2018 Field Systems Engineer Facilitated the design and implementation of high-value warehouse automation projects by providing leadership and oversight for the delivery of technical support across requirements development, installation, configuration, integration, testing, and performance analysis for a cutting-edge material handling system, in collaboration with a wide range of internal and external stakeholders to ensure project success and client satisfaction. Software Tools / Language utilized: Jira, Cygwin 64, SQL, XML, HP LoadRunner. • Executed on-site integration and testing, including systems analysis, evaluation of test results, and ongoing performance reporting to ensure that all processes and system requirements are verified in line with project objectives. (Dev/ Blackbox/SIT/UAT). • Carried out functional and operational testing to ensure efficiency and effectiveness. Accelerated testing average times by 20% by working closely with development team to execute testing early in the software development life cycle. • Conceptualized a suite of complementary processes and procedures at system level to drive expected performance. • Provided continual support, training, guidance, and troubleshooting across hardware and software interfaces. • Tracked system performance to identify bugs and report all issues to the engineering team in a timely manner. • Assisted in commissioning, maintenance and troubleshooting of new equipment including all standard conveyors, MultiLevel Vertical Conveyor (MVC), Product Lifts, Manual and Automated Palletizing and Depalletizing equipment, and Automated Robotic Vehicles (BOTs). The Coca-Cola Company, Atlanta, GA 10/2012 - 8/2015 Senior Software Quality Assurance Engineer Directed Quality Assurance operations across a diverse portfolio of new and existing products and product features including validation and verification testing for Freestyle dispensers. Held responsibility for the execution of SQA, SRS, BVT’s, Feature, Regression, and Accuracy testing ahead of field trials and product launch. Provided intensive training and coaching for new team members. Software Tools / Language utilized: Agile, Microsoft Test Manager, and Windows Embedded CE. • Produced detailed test status reports and accurately logged results using TFS 2013 and Microsoft Test Manager for senior executives to drive efficient decision making and assist in the resource planning process. • Participated in special project groups assembled to develop and test new product features. Improved product usability by creating feature enhancement requests. • Designed and implemented innovative test strategies in collaboration with software development colleagues. Addressed areas including database impacts, software scenarios, regression testing, negative testing, error / bug retests and usability • Developed test plans and prepared over 1000 test cases utilizing expert industry knowledge and analytical skills. Accelerated average QA testing turn-around time by 25% or more, allowing company to accept more testing projects without increasing staff. • Applied strong knowledge of Agile/SCRUM methodologies. EDUCATION Associate of Applied Science (AAS), Electronic Engineering Technology, ECPI UNIVERSITY | Virginia Beach, VA TECHNOLOGY Testing Tools: Agile | JIRA | SQL Server | XML| Cygwin64 Terminal |Microsoft Test Manager | EZ-View Labview |QNX Monmentics | Rally | Postman | Playwright | Visual Studios | GitHub Testing Equipment: LeCroy and Tektronix Oscilloscopes | Fluke Multimeter | Spectrum Analyzer Quality Engineer QA Test Engineer QA Tester QA Analyst User Acceptance Testing (UAT)