Walid Ma'arouf

WALID KHALID MOH’D MA’AROUF 121 - Ave NW Edmonton, AB T5A 4A7-+1 (587) 568 – 4785 HIGHLIGHTS OF QUALIFICATIONS           More than 15 years of experience in software testing and/or quality assurance Exceptional knowledge in creating test plans and test cases Outstanding problem-solving, troubleshooting, and documentation abilities Focused on accuracy as well as attention to detail Able to develop and implement information system testing procedures Excellent multitasking abilities and the capacity to handle and adjust to shifting priorities Capable of finding quick solutions to challenges in order to prevent mistakes Understands the software development life cycle, as well as software development methodologies Remarkable interpersonal skills Have a bachelor’s degree on business administration with a specialization in Computer Applications COMPUTER AND TECHNOLOGY KNOWLEDGE Web Application Testing TestRail Mobile Application Testing IBM Rational Robot Peformance Testing Dynamics 365 Service Now JIRA WORK EXPERIENCE Software Quality Assurance Tester BIS Safety Software Inc. (Edmonton, AB)     September 2021 to May 2024 Executed manual testing on the latest portal and mobile applications Performed performance, sanity and regression testing Created test plans and test cases based on system requirements Worked on internal ticketing system backlogs Software Quality Assurance Engineer Trust Stamp (Atlanta, GA)     February 2020 to July 2021 Used a facial recognition technology to test the latest cybersecurity solution Participated in product design review and evaluation Documented software bugs and showstoppers using JIRA ticketing system Conducted test result analysis IT Operations Analyst Bank of Montreal (Toronto, ON)     April 2018 to June 2019 Provided investigation, documentation, and resolution to production issues or incidents Completed analysis, design, and programming of applicable solutions for business problems Supported IT development and engineering teams by providing reports regarding infrastructure and application performance Promoted team process, systems, technology and operations and expands the performance capacity Identity and Access Management Specialist IAMTEAM (Toronto, ON)    July 2016 to February 2018 Responsible for designing, configuring, testing and implementing Identity and Access Management (IAM) solution Delivered Privileged Access Management (PAM) services, including Privileged User Identity, Privileged Password, session brokering, session management, and session recording Processed user accounts and provisioned access to systems and servers Software Quality Assurance Engineer PawnHero (Manila, PHIL)    February 2016 to June 2016 Debugged the PawnHero portal, as well as the mobile application Performed exploratory testing on the latest feature improvements Applied rigorous testing methodologies and use cases to analyze and verify data transformation, forms, and reports Software Quality Assurance Engineer Altair Engineering (Manila, PHIL)     January 2010 to January 2015 Prepared and executed installation testing on the latest software version Able to perform end to end test management Run automated test scripts In charge of defect management Software Quality Assurance Engineer Emerson (Manila, PHIL)    August 2008 to August 2009 Handled testing process control applications Analyzed the risk involved in enhancing a software application Provided recommendations and feedbacks to developers on software usability Technical Writer and Software Tester GeoSpatial Solutions (Manila, PHIL)    February 2006 to July 2008 Responsible for the creation and revision of systems documentation (systems requirements, systems design, end user manual, and operations manual) Provided bidding proposal materials Created and executed automated test scripts