Work Experience
Virtual Assistant
Cheap Assist (Remote - UK Client)
January 2025 - Present
VRENN RUSSELL
RAMOS
PARTNERSHIP ASSOCIATE | VIRTUAL ASSISTANT |
AFFILIATE MARKETING | LEAD GENERATION |
CUSTOMER SERVICE | TICKET BROKERING
Motivated professional with experience in
customer service, sales, and partnership support,
seeking to contribute to business growth and client
satisfaction in a dynamic role.
Skills
Customer Service
Sales and Upselling
Partnership & Affiliate Management
Market Research
Booking & Contract Management
Virtual Assistance
SEO & Online Tools
Scheduling & Coordination
Google Workspace
Education
Mindanao Polytechnic College
Year 2016
Bachelor of Science in Hotel and Restaurant
Management
Monitors real-time listings for accurate
pricing and availability.
List tickets for sale across multiple
secondary marketplaces.
Pulls sold tickets promptly from inventory.
Transfers tickets to customers via platforms
like AXS, Ticketmaster, StubHub, etc.
Partnership Associate
Tripaneer (Remote - Netherlands)
April 2023 - June 2025
Conducts market research to identify and
evaluate potential partners for strategic fit.
Collaborates across teams to assess
partnership value and opportunities.
Manages affiliate outreach, follow-ups, and
campaign schedules efficiently.
Facilitates introduction and onboarding calls to
support seamless partner integration.
Sales and Marketing Officer
Tierra Montana Hotel
November 2017 - April 2023
Handles customer inquiries and lead
requests for groups within predefined
parameters.
Works with customers to align customer
preferences with customers needs and
actively up-sell each business opportunity to
maximize revenues and drive customer
loyalty.
Processes business correspondence and
creates contracts and other related booking
documentation as required.
Front Desk Officer
Tierra Montana Hotel
June 2016 - November 2017
Established a comprehensive customer
database containing details such as
addresses and mobile numbers.
Executed various customer-related tasks,
including assigning rooms, handling cash
transactions, and meeting customer
requirements
Effectively resolved guest complaints to
ensure overall satisfaction.