Vrenn Russell Ramos

Work Experience Virtual Assistant Cheap Assist (Remote - UK Client) January 2025 - Present VRENN RUSSELL RAMOS PARTNERSHIP ASSOCIATE | VIRTUAL ASSISTANT | AFFILIATE MARKETING | LEAD GENERATION | CUSTOMER SERVICE | TICKET BROKERING Motivated professional with experience in customer service, sales, and partnership support, seeking to contribute to business growth and client satisfaction in a dynamic role. Skills Customer Service Sales and Upselling Partnership & Affiliate Management Market Research Booking & Contract Management Virtual Assistance SEO & Online Tools Scheduling & Coordination Google Workspace Education Mindanao Polytechnic College Year 2016 Bachelor of Science in Hotel and Restaurant Management Monitors real-time listings for accurate pricing and availability. List tickets for sale across multiple secondary marketplaces. Pulls sold tickets promptly from inventory. Transfers tickets to customers via platforms like AXS, Ticketmaster, StubHub, etc. Partnership Associate Tripaneer (Remote - Netherlands) April 2023 - June 2025 Conducts market research to identify and evaluate potential partners for strategic fit. Collaborates across teams to assess partnership value and opportunities. Manages affiliate outreach, follow-ups, and campaign schedules efficiently. Facilitates introduction and onboarding calls to support seamless partner integration. Sales and Marketing Officer Tierra Montana Hotel November 2017 - April 2023 Handles customer inquiries and lead requests for groups within predefined parameters. Works with customers to align customer preferences with customers needs and actively up-sell each business opportunity to maximize revenues and drive customer loyalty. Processes business correspondence and creates contracts and other related booking documentation as required. Front Desk Officer Tierra Montana Hotel June 2016 - November 2017 Established a comprehensive customer database containing details such as addresses and mobile numbers. Executed various customer-related tasks, including assigning rooms, handling cash transactions, and meeting customer requirements Effectively resolved guest complaints to ensure overall satisfaction.