VOLTAIRE PHIL B. QUINGCO III
Mobile:-
Email:-Skills
Technical/Customer Support representative
Experience
TELEWORKPH - TECHNICAL SUPPORT REPRESENTATIVE
APRIL 2018 - OCTOBER 9, 2018
Handling live chats for League LineUp by Stack Sports
Reponds to support tickets in a timely manner
Assisted new hires in training to get them up to speed in the League Line Up process
SALES INTERNATIONAL - TECHNICAL SUPPORT / SOFTWARE TESTER
SEPTEMBER 2014 - JUNE 2017
Troubleshoots Customer issues upon installation of the software
Manual testing done to replicate the problem before escalating to development
TELEPERFORMANCE PHILIPPINES - BIGPOND BROADBAND (TELSTRA) TIER 1/2
NOVEMBER 2010 - AUGUST 2014
Assist clients in troubleshooting their internet connection
Configures and checks mail clients
Uptrained for Wireless 4g/LTE support
Education
INFORMATICS COMPUTER INSTITUTE - SM Fairview Center
Computer Science Undergraduate, major in programming (3rd year level)
Personal DATA
Birth Date: June 20, 1982
Birth Place: Dumaguete City, Negros Oriental
Civil Status: Married
Religion: Born Again Christian
