I've been working as a support agent / email delivery expert for the last 5 years and possess proven expertise in deployment and maintaining of email servers and marketing solutions. Strong understanding of ISP/domain-specific delivery policies, white-listing and feedback loop with ISPs. Expert knowledge of best practices for sending bulk email and list management. Excellent understanding of email end-to-end delivery including sending IP address/domain reputation management, DNS records configuration, SMTP protocol subtleties, proper authentication and email headers comprehension.
I'm the one if you're looking for:
My primary goal is the customer's satisfaction on all layers of interaction, resulting in the best delivery rates and creating strong rapport for further cooperation.