I am a Customer Support Specialist with professional call center experience, providing efficient and friendly customer service through live chat, email, and phone. In my previous role, I consistently achieved a 95% customer satisfaction rating by actively listening to customers and resolving their issues effectively.
My background in a fast-paced call center environment has equipped me to handle high volumes of inquiries, manage support tickets efficiently, and collaborate with teams to solve complex problems. I am a reliable and quick learner, skilled in using CRM systems and dedicated to delivering high-quality remote service.
Key Skills:
Call Center Support
Live Chat & Email Support
CRM Software
Problem-Solving
Fluent English
Time Management
Team Collaboration