Vladan Vilotijevic
Head of Business Unit | Senior Banking Executive
Belgrade, Serbia | www.linkedin.com/in/vvilotijevic
Executive Summary
Senior Banking Executive with 25+ years of leadership experience in foreign/international banks, in retail banking, credit
risk, NPL portfolio management, and regulatory compliance. Track record of leading cross-functional teams (100+ FTEs),
managing P&L performance, reducing non-performing loan (NPL) ratios, and driving enterprise-wide change initiatives.
Recognized for building strategic frameworks that optimize recovery rates, exceed financial targets, and align with EBA
guidelines. Skilled in strategic planning, governance, operational transformation, and credit portfolio optimization. Open to
senior roles driving institutional growth and innovation.
Core Competencies / Skills
Strategic Leadership, P&L Ownership, Credit Risk Strategy, Retail Banking Operations, Regulatory Compliance (EBA,
NBS), Quality Assurance and Audit Readiness, Cross-functional Team Leadership, Business Unit Management, Sales
Management.
Professional Experience
• Eurobank Direktna – Belgrade, Serbia | Head / Deputy Head of Troubled Assets Sector | 8/2018 – 4/2025.
- Achieved NPL ratio reduction below 4%.
- Outperformed market in consumer 90+ days delinquency by 2.9%.
- Directed 100+ FTEs across NPL and collections teams.
• Eurobank Direktna – Belgrade, Serbia | Strategy & Policy Manager | 9/2016 – 8/2018.
- Developed NPL strategy, aligned with EBA guidelines.
- Accomplished 0 findings audit result.
- Supervised quality assurance protocol.
• Eurobank Direktna – Belgrade, Serbia | Head of Retail Coordination & Development | 2/2011 – 9/2016.
- Directed initiatives across payroll, bancassurance, direct sales, and retail lending.
- Increased cross sales index per client above 2.
- Executed implementation of consumer protection law, which impacted more than 500.000 clients.
• Eurobank Direktna – Belgrade, Serbia | Head of Mortgage Lending Unit | 3/2008 – 2/2011.
- Strengthened Eurobank’s top-3 position in Serbia’s mortgage lending market.
- Oversaw mortgage product lifecycle, from pricing to underwriting and portfolio analytics.
- Managed unit-level P&L with full accountability for cost-efficiency and profitability.
• Eurobank Direktna – Belgrade, Serbia | Head of Retail Sales | 1/2007 – 3/2008.
- Oversaw multichannel product sales: consumer loans, mortgage loans, credit cards, and payroll banking.
- Directed sales manager in 6 regions for consumer, mortgage and SBB loan sales.
- Boosted consumer loan market share to 2nd place nationally.
Education
London School of Commerce (Belgrade, Serbia) – MBA, Financial Analysis and Management, 7/2011 – 12/2012.
Faculty of Management “Braca Karic” (Belgrade, Serbia) – BA in Management Science, 10/1993 – 3/1999.
Teachers’ Training College (Belgrade, Serbia) – Teacher, 10/1992 – 3/1995.
Technical Skills
MS Office Suite (Excel, PowerPoint, Word), Core Banking Systems (Flexcube).
Languages
Serbian/Croatian – Native.
English – Professional Proficiency.
German – Basic Proficiency.
References
Available upon request.
Full professional experience history available on LinkedIn