Vivien Tizon

I am a well-rounded virtual assistant with broad experience in different departments such as:

• Customer Service - Email and Phone, Team Management and Training, Customer Retention
• Billing - Bookkeeping, Account Reconciliation and Bank Disputes
• Marketing - Email Marketing and Market Research
• Fulfillment - Logistics and Warehouse Management, Dropshipping tools, and Planning
• Administrative - Data Entry and Analysis, Report Generation and CRMs
• Secretarial - Proofreading, Data Research, Appointment Setting, Calendar Management
• Social Media Management - Advertising, Social Media Pages Administration, Content Generation
• Human Resources - Sourcing, Hiring and Training Staff, Productivity Monitoring
• Operations Management - Business Development and Processes

I have been into various industries and acquired career essential skills such as:

• Shopify Administration - I can build and maintain a Shopify store from scratch
• Zendesk and other similar ticket management software - For Customer Service
• MS Office - Advanced knowledge for valuable reports
• Expert Customer Service Handling - I am a vetted coach about how to create customer relationships without compromising the company's interest.
• Executive Managerial - I have the leadership skills required to manage a virtual team and work with the CEO hand in hand to improve the company
• Quickbooks and other Accounting Software - I am Licensed Bookkeeper. I understand Accounting principles and know how to interpret financial reports. This is essential for Financial Management.
• Business Planning and Processes - I can plan, implement and improve your current business processes that will help you in your success!

I have an entrepreneurial mindset, and I could know what works and what doesn't. I am a proactive worker, I give my full commitment and passion to every company I work for. I think of solutions before even the problem arises. Business Management is my way of life. I always think, and investigate outside the box. I dedicate myself into self training and industry immersion for most of my career.

I believe that there's nothing too hard for you to learn. I am flexible with any business, and budget.

At this point, I am looking for an employer that is passionate, committed and ambitious about their business. I will do my best to match it with my dedication and potential to grow together!