Vivian Gaitho

I’m an experienced Operations Specialist with a strong background in order processing, fulfillment, and customer relationship management. I excel at optimizing workflows, resolving client issues, and leading high-performing teams. With a proven track record in client retention, team training, and cross-functional collaboration, I bring a data-driven, solutions-oriented approach to every role. I’m also bilingual in English and Swahili, adaptable, and committed to continuous learning—driven by a passion for operational excellence and long-term growth.