Vivek Shah

Vivek Shah -Ph:- Summary • Worked as Technical support executive with IBM Global Services, assisting senior administrators to setup and maintain networks and ticketing management in Intuit Process. • Worked with AonHewitt as a recruitment specialist for Hiring IT & Non-IT candidates in Pennsylvania & New Jersey Region USA. • Went on to become an Onboarding administrator for SAP HR systems with SERCO Pvt. Ltd. Excelled in the SAP Reporting management and analyzing report and generating data for management reporting. My business projection, audit support, charts analysis and power point presentation skills is something I am proud of and learnt in this period. • Jumping onto the bandwagon of start-ups I joined Base IT services. Was responsible of setup of their sites for products. Technical Skills • • • • Certified CCNA and MCP. Devops engineering operation Support skills – Git, NoSql, Chef, Docker Strong communication and excellent stakeholder management skills Preparing presentation using Microsoft PowerPoint, MS Excel data Analysis and Future projection, Audit management, people management and team building. Academic Qualifications: • • • • Cisco Certified Network Associate- 2009. Microsoft Certified Professional - 2009. Diploma from NICE (National Institute of Computer Education, Delhi) - 2006. Bachelor in Commerce from Delhi University - 2005. FREELANCER TRAINER in IT (SINCE 2016 – TILL DATE) • • Linux(Redhat)/Ubuntu/CentOs administrative Training. (Amazon Web Services) AWS Associate Developer Training. IT Experience (2 years) Base IT Services (16 Dec 2014 – 09 Dec 2016), Delhi Role: Linux Admin + Devops Support Role (Last 7 Months) Base IT is a startup company manufactures RFID based leather products which are cyber theft resistant products for digital economy mainly dealing with men’s wallets. Key Responsibilities • • • • • • Daily ticket support for issue resolution and knowledge sharing by creating issue tracker and knowledge database setup. Managed Base IT servers from Development to Production with Linux configuration. Managed both hosted and Cloud based servers. Knowledge of Agile development and release strategy. Ability to support the release management function using GIT. Able to identify, analyse deployment processes. Flexible to work in tight timelines and work with global teams. Previous Work Experience (Non IT - Total 4 years 1 month) ‘SERCO Global Services ‘Gurgaon’ On Boarding Administrator - SAP’ (Jul 2013 – Dec 2014) Role: Onboarding Administrator – SAP HR AON Hewitt Inc. ‘Gurgaon’ US IT - Recruiting Specialist (Dec2010 – Dec2012) Role: Recruiting Specialist IBM Global Services Pvt. Ltd ‘Gurgaon’ Technical Support Executive Nov’09 – June’10 2010 Role: Technical support Executive VIVEK SHAH