Viterona Muthathai

CURRICULUM VITAE VITERONA MUTHANJE MUTHATHAI Cell:-| Email:-P.o Box- NAIROBI PERSONAL PROFILE Focused and communicative individual possessing superb data entry, time management and cuter service skills. Offering 5 years of experience providing quality administrative support to clients. SKILLS       Administrative support Executive presentations Credit and collections Customer relations and communications Meeting arrangements Calendar and inbox management WORK HISTORY Virtual Administrative Assistant (Jan2021-Current)      Monitored emails, arranged inbox, and prioritized messages for CEO. Managed filling system entered data and completed other clerical tasks. Setup virtual zoom and google meet meetings. Managed CRM. Conferred with customers by telephone, chat, or email to provide information. Underwriting/Business Development Officer Kenya Orient Co Ltd-Nairobi (Sept 2019- May 2020)       Processed motor and non-motor quotations. Processed renewals and dispatched to clients. Prepared executive reports for management on hanging transactions. Met with direct clients, brokers agents to negotiate coverage and secure new business. Trained subordinate staff on non-motor insurance. Supervised Credit control and collections adherence according to company policy Executive Officer Heritage Insurance Co Ltd-Naivasha (OCT 2012-Aug 2019)       Customer relations and support. Inducted new staff and trained them. Processed insurance quotations. Prepared weekly credit control reports for management. Booked hotels for head office staff when visiting the branch. Receipted and banked premium EDUCATION UNIVERSITY OF NAIROBI Bachelor of arts-Sociology and Communication Virtual Assistant training INTERESTS Reading. Charity work. Watching Documentaries.