Vishnu Sidharth

Vishnu Sidharth OPERATIONS MANAGER - Linkedin EXPERIENCE Operations Manager, EY January 2023 – Current Developed and implemented an operational strategy resulting in a 15% increase in efficiency and a 10% reduction in costs. Facilitated leadership forums, fostering collaboration and innovation. Led process improvement initiatives, automating tasks and standardizing procedures, boosting productivity and reducing errors. Established governance frameworks, ensuring compliance and reducing operational risk. Implemented a new communication platform, enhancing team collaboration and increasing customer satisfaction by 10%. Project Manager, EY March 2019 – December 2022 Optimized operational methods, achieving a 10% cost reduction. Developed standardized reporting templates, reducing budget wastage by 85%. Managed collaboration tools and portals, increasing project completion rates by 20% and reducing timelines by 15%. Streamlined HR processes and led new hire orientations. Managed vendor relations, contracts, and project budgets. Learning & Development Coordinator, EY September 2017 – February 2019 Managed L&D team operations and stakeholder relationships. Handled course creation, registration, and attendance tracking. Analyzed workshop feedback, identifying improvement opportunities. Conducted data analysis on learning journey completions. Created process efficiencies through automation. Event Coordinator, EY July 2012 – August 2017 Coordinated resource planning, risk analysis, and operational duties. Negotiated with internal and external stakeholders. Generated concepts for exceptional client experiences. Collaborated with Event Managers for seamless event delivery Management Consultant, Sutherland Global Services September 2008 – July 2012 Developed and implemented training programs, improving customer service and team efficiency. Implemented proactive changes based on customer feedback, reducing complaints. Guided new team members on service techniques, providing quality assurance. SKILLS Operations strategyProcess optimizationCost reduction Efficiency improvementTeam leadershipCompliance Stakeholder managementRisk managementData analysis Project managementVendor managementBudgeting TrainingTeam buildingCommunication OrganizationProblem-solving TRAINING AND CERTIFICATIONS Certified ScrumMaster®(CSM), Scrum Alliance Inc Project Management Foundations, LinkedIn Project Management for Beginners, PMI PMI KICKOFF Waterfall Project Management, PMI PMI KICKOFF Agile Project Management, PMI EDUCATION Bachelor’s Degree, Siena College (MG university) Bachelor of Business Administration (BBA) June 2005 – July 2008