Vishal Kadam

Vishal G. Kadam B.E. Com puter Science Email:-Call: - /- Objective: To obtain a position as Project Manager (Service Delivery) in your esteemed organization, by utilizing my experience, technical and organizational skills. Enriched experience in planning, project deployment, program management, service operations and customer relationships. Profile summary: Total experience of 7+ Years (March 2013 -current) ➢ Reach 8 Years of experience in telecom and Service integrate Domain. Key area is Project management and operations along with sound Knowledge on ILL, MPLS, Fiber, Copper, UBR delivery. ➢ Have lead project lead across global in multi time zone, multiple location team size of 20+ resources. ➢ Good Understanding of project management, Risk Management, Vendor management and Standard IT project delivery methods, People management, Pursuing PMP certification. ➢ Prince 2 Foundation certified. ➢ Good Service delivery Handling ➢ Exposure in managing the Operations and maintenance of telecom Network f acilities and installation New telecom networks/ Migration. ➢ Exceptional team building, organizational and analytical skill coupled with Good relationship management and cross f unctional coordination & communication ability. Current employer: Velocis Systems Pvt ltd (From July 2018 -Present) My roll and responsibilities are to deliver the project as per customer requirement. Previously with Infosys Ltd as Technical consultant in service delivery (From July 2017-July 2018) My roll and responsibilities were to deliver the project as per customer requirement. Familiar with all Telstra products and Tools. Previously with Tata Teleservices Maharashtra Ltd as Regional Lead in service delivery (Dec 2015 to Feb 2017) My roll and responsibilities were to deliver the project as per customer requirement. Previously working with Tata Consultancy Services as Senior Process associate. (15 Aug 2015 to 10 Dec 2015) My roll and responsibilities were to deliver the project as per customer requirement. Previously working in Tata Communications Limited as Project Executive (Access management – Service Delivery) (March 13- June 2015) . My roll and responsibilities were to deliver the project as per customer requirement. Education Qualification: 1. B.E. in Computer science and Engg. From Annasaheb Dange College of Engineering and Technology, Ashta, Shivaji University, Kolhapur, June-2011 with 56.20%. 2. H.S.C.from Latur board, March-2005 with 51.8%. 3. S.S.C. f rom Latur board, March-2003with 76.46 %. Professional Experience: Current employer: Velocis Systems Pvt ltd. Duration: Aug 2018 - Till the date Designation: Sr. Project Management Officer Activities: • Working as Project Manager (Service Delivery). Responsible to complete implementation of Enterprise Customer. • Validate the Sow (scope of Work). • Communicate with Internal Team and appoint Technical Lead. • Internal Kick of f with Sales, Technical Lead to understand Scope of Project. • Preparing required Documentation of Project. • resource management f or the Project • Communicate with customer to understand his requirement. (Customers kick off) • Site Visit to Check site readiness along with the respective stack Holders. • Coordinate with vendors for timely f ulfillment. (If required) • Sending Project plan with customer and keep follow ups with internal Team and vendor to run the project as per plan. • Handover the project to customer by validating and testing. • Commission the link in the system. • Handling escalations and satisfy customer. • Issue and Risk management and Risk Mitigations. • Responsible and f or quality of deliverables, • perf orming RCA and issue closure. Previous employer: Infosys ltd. Duration: July 2017 – July 2018 Designation: Technical Consultant – Service Delivery Activities: • Worked as Project Manager (Service Delivery). Responsible to implement and troubleshoot Enterprise Customer Networks, All Telstra Telecom products with copper, Fibre and RF media. • Validate the work order as per customer requirement. • Sending induction advise to customer. • Communicate with customer to understand his requirement. • Coordinate with internal Team to understand the scope of work. • Coordinate with vendors for timely f ulfillment. • Sending Project plan with customer and keep follow ups with internal Team and vendor to run the project as per plan. • In case any challenges in project by internal team, involves the senior managers to meet the project plan. • • Issue and Risk management and Risk Mitigations. Handover the project to customer by validating and testing. • Commission the link in the system. • Handling escalations and satisfy customer. • Responsible to end to end delivery by taking f ollow up with internal and external stock holders. Previous employer: TATA Teleservices Maharashtra Ltd. Duration: Dec 2015 - Feb 2017. Designation: Regional Lead, Service Delivery Activities: Worked as Program Manager (Service Delivery). I was responsible to implement and troubleshoot Enterprise Customer Networks, ILL and PRI products with copper and RF media. Coordination with internal stakeholders, enterprise customers, our sales team. • Validate the work order as per customer requirement. • Sending welcome mail to customer • Communicate with customer to understand his requirement. • Coordinate with internal Team to understand the scope of work. • Coordinate with vendors for timely f ulfillment. • Sending Project plan with customer and keep follow ups with internal Team and vendor to run the project as per plan. Page | 2 • In case any challenges in project by internal team, involves the senior managers to meet the project plan. • Handover the project to customer by validating and testing. • Commission the link in the system. • Handling escalations and satisfy customer. • Issue and Risk management and Risk Mitigations. Responsible to end to end delivery by taking f ollow up with internal and external stockholders. Previous employer: TATA Consultancy Services. Duration: Aug 2015 – Dec 2016. Designation: Senior Process Associate (Activation Engineer) Activities: • Worked as Activation Engineer (Service Delivery/fulfillment). I was responsible to implement and troubleshoot Enterprise Customer Networks.co ordination with internal stack holders, enterprise customers, our sales team. • Hands on experience on dif ferent technologies like Cisco, Huawei, GPON, Packet f ront, Alcatel • Coordinating with dif f erent teams and stakeholders to ensure proper resolution as per Service Level Agreement. Previous employer: Working for TATA Communications LTD. Duration: March 2013 - June 2015 Designation: Associate Engineer (Service Delivery) Activities: • Follow up with BSO f or early resolution of customer links. • Verif ying and accepting handovers of newly commissioned links, projects. • Worked in RF VPN Migration. • Migrating end to end Links, Taking Follow up with All Teams to complete Migration process. • Handle escalations and perform quality assistance Technical Profile:• • • • Networking: Successfully completed the course of CCNA from RST Forum. Excel. Metasolve Tool WorkMarshal Tool Page | 3 Personal Information Full Name: Vishal Ganpatrao Kadam. Address f or correspondence: Vishal Kadam Flat No.D 1006, Vardhaman Residency, Kaspate Vasti Wakad. Pune 411057 Languages Known: English, Hindi and Marathi. Date of Birth: 30th May 1988 Nationally: Indian Marital Status: Married Interest: Reading, playing chess, Singing Declaration I hereby declare that all inf ormation given above is true to best of my knowledge. Date: Place: (Vishal G. Kadam) Page | 4