Virgilio Leonor Jr

I worked as a Subject Matter Expert in IBEX Global. My tasks includes training people, call auditing, sending e-mail to the clients, doing reports and assisting agents real-time. We are also required to undergo management and skills training. During the skills training, we are trained to use MS Word, MS Excel and MS Powerpoint for presentation while on the management training, we are trained how to handle situations and reporting. Before I joined my most recent employer, I've been in the BPO Industry for almost 8 years. I also had a non-BPO work experience which is Trainer for GCash for 2 years, Medical Representative for over a year. I was hired as a Leasing Admin for a Real Estate company in Boston, KR Boston at Keller Williams.