Vipul Jain

Vipul Jain Business professional with 17+ years of experience in Product management, Product marketing, Sales operations, Sales Strategy, Business Analytics, IT Sales/ IT Delivery Mgmt. spanning US, Europe, India & Middle East. Proven ability in developing compelling product strategies, enhancing customer experience, and drive sales growth. Expertise in datadriven decision-making, market intelligence, and go-to-market planning for innovative digital products. Passionate about innovative products, building a differentiated value proposition, course correct sales strategy using data and creating scalable high-impact campaigns. KEY SKILLS Product Management Product Marketing Customer Experience Customer Journey Product Pricing Product Roadmap Vendor management Market research Sales Campaigns GTM planning Segment Planning Competition analysis Value proposition Sales Coaching P&L Ownership Business Case Forecasting Data Driven decisions KPI Reporting Advanced Excel SQL + Power BI Process Standardization Process flow design Journey Optimization Data Science (Python, R) Automation (VBA, RPA) Regulatory Compliance Change Management Communication Problem Solving Negotiation Story Telling Hands on Leadership Leading by Influence SAFe Agile POPM Professional Experience Product Manager, SMB, Etisalat, Dubai 2+ Yr Feb’23-Till Date Leading Digital product portfolio on Etisalat SMB Digital SaaS Marketplace containing Video surveillance, Taxation (VAT & Corporate Tax), Cloud Data back-up, Online marketing and Omni-channel accounting software  Drive E2E product launch from evaluation to Agile product development all the way to GTM, Sales planning, support matrix  Focus on improving CX per channel; Periodic product review and course correction based on sales performance & feedback.  Build RFP/RFQ proposals for vendors, pre-sales & final proposals for Enterprise customers with high level technical architecture.  Full ownership of product P&L, sales & marketing budget, business cases, lead conversion evaluation  Vendor management - negotiating vendor sales incentives, processing vendor payments  Negotiate & Test pricing models and rate-plans with sales, tracking competing products  Build Product roadmap aligning with sales inquiries and product strategy, secure fiscal budget  Extensive training for entire ecosystem during launch incl. sales segments, service delivery, field engineering, call center teams Product Marketing Manager, Etisalat Dubai 1 Yr Feb’22- Feb’23 Regulatory & Compliance champion for business mobile division. Product Marketing for new products. Automation.  Driving Digital transformation through Automation (Used VBA & RPA to save 60% of manhours in BCRM process Workflow)  Driving High impact programs – Voice spam control through DNCR (Do not call registry) o Driving organizational compliance with CPR (Consumer protection regulation) aligned with legal and RA Dept o Driving Mobile’s TDRA Compliance of channels and products to the regulatory authority’s guidelines  New product business case development & Go-To-Market planning for #TAG numbers for business o GTM activity including market surveys (internal / external), Business case (Forecast & revenue projection), Industry use cases, PoC conceptualization (KPI identification, customer discussion), Data security review Product Marketing Manager – Sales Operation & Compete, Microsoft MEA, Dubai 6.2 Yrs Dec’15 – Feb’22 Acting as critical business function that evaluates holistic business performance in view of Addressable Market, Competitors, partners, recent events, geographical complexity (Eco-political & regulations) across MS solution areas to provide actionable business insights to Microsoft MEA leadership team (M&O lead, Segment leads, Business Group leads, Regional leads) for a quality discussion.  Business Programs & Operations o Segment Planning: Recalibrate Segments (Ent (Top15, Tier1-3), SMC, SMB) annually & Tie quotas to pipeline needed o Territory management: Assign resources and activity needed to generate the pipeline o Owning Operational execution of Business programs – Area Winroom, Travelling DWR, DWR motions, Azure Deal Desk o Driving Investment board operations along with Finance to lead investment decisions across solution areas o Build visually demonstrative Excel/ Power BI dashboards to track penetration, growth, Segment / Region-wise split o Change Management: Drive change in focus areas (& metrics) aligned with Org strategy  Business Landscape Visualization and Strategic Guidance o Market Intelligence: Analyse & Report Eco-political & competitor insights – with focus on Market Share, Market penetration, Skilled professionals, TAM, Market growth, Growth vs Competitors, Competitor News o Track consumption milestones and flag at risk success engagements. Sales Hygiene – Tagged Opportunities / Engagements Page 1 of 2 o  Deal coaching – Differentiated Value proposition-based Deal coaching supported by available strategic programs and investment buckets – also includes Pricing support, Compete Coaching, Product roadmap, Executive engagement Delivering Insights to Leadership o Bring Quarterly LT level visibility on insights from pipeline, qualitative storyboard, emerging trends, Competitor moves o Drive org rhythm & cadence on Compete Landscape and market insights – present to Corp leadership during QBCs Product Program Manager, Snapdeal, Delhi 0.8 yrs Apr’15–Dec’15  Co-Build program management practice that drives projects across divisions liaising with product & Tech  Launched the Wallet feature on website – Working with Influence with 350 professionals across 13 divisions (tech/Product) to provide secure, instant payment processing, increasing per user revenue by 23%. Skills: e-commerce industry dynamics, large program management, C-Level reporting, Change Management Delivery Manager, TCS (Across India & Europe) 4.8 Yrs Jun’10–Apr’15  Delivery Manager, New Nokia, Finland  Business Development Manager, Strategic Initiatives Group, Delhi  Functional consultant, GCP-FS (Across - Chennai, Mumbai, Amsterdam) Skills: Financial Compliance, KYC, AML, Capital markets, Consulting frameworks, Client relationship building, IT Consulting, Financial regulations, Delivery Management, IT Sales, People management QA Automation Engineer, Infosys, Pune (Client – UBS Bank, Vertical FSI) 2.8 Yrs Sep’05–Jun’08 Skills: VB, VBA, SQL, Unit testing, Smoke testing, E2E Integration testing, MS-access, Cronjob, Control-M, Quality center, Informatica, Oracle 9i, Excel, Perl, Unix shell scripting, Process Audit, Automation, Leading People Education   MBA, MDI Gurgaon (Dual Degree MBA – PGPIM, MDI & MEB, ESCP Paris) – 2010: Major in Strategy and Marketing Bachelor of Engineering, NSIT Delhi – 2005: Instrumentation and Control Engineering Internships & Consulting Projects  Faurecia Automotive Holdings, Paris (Oct – Dec’09): Strategic Sourcing Intern (Interior Systems Purchasing Group)  BBC Workplace, London (Mar – Jun’09): Organizational Culture change consulting Areas of Interest / Certifications / Self Learning AWS Cloud Practitioner Azure Fundamentals AZ900 Power BI for Business Page 2 of 2 Figma UI-UX Design Essentials JIRA Scaled Agile Framework - SAFe 6.0 POPM Blockchain A-Z & Crypto DeFi -Decentralized Finance Gen AI for POPM LLM Engineering Agentic AI