Violetta Znorkowski

Violetta Znorkowski Content Marketer and Coordinator Enthusiastic and adventurous Content Marketer and Writer who blends the work ethic she learned from leading challenging Outdoor Expeditions globally, with optimally completing and managing multiple projects and communications at once. -- violet.znork WORK EXPERIENCE CERTIFICATES Customer Service Representative Harris Mountains Heli-Ski Emotional Intelligence Instructor in the Outdoors (08/2017 – Present) 06/2018 – Present Wanaka, New Zealand Certified to teach staff and youth how to understand and best manage their emotions through the outdoors. Achievements/Tasks Responsible for bookings, attending to phones and emails while providing an excellent customer service experience Assisted in the quality of logistics through customer management and excellent communications with Helicopter partners and guides Wrote copy for daily snow report which appeared on the website and was distributed via Direct Mail and Mailchimp to local businesses Digital Marketer & Content Writer Freelance Content Writer, Proofreader, Translator 01/2018 – Present Remote Some industries I've written copy for include: Academic, Nonprofit, Insurance, Healthcare, Finance and Adventure Tourism Achievements/Tasks Committed 10 months to Italy Made Easy, avg. 20hrs/wk, where I was responsible for writing transcriptions of academic material, proofreading translations and writing optimized copy for corresponding YouTube channel. Successfully follow brand tone for Social Media Posts for FB, Twitter & LinkedIn Write copy for blog posts to increase website viewership and brand awareness General translations from Polish<>English<>Italian Wilderness First Responder (02/2016 – 02/2019) Certifying body: Wilderness First Aid Consultants (WFAC) Kayak Level 1 Instructor (12/2018) Certifying body: American Canoe Association (ACA) LANGUAGES English Polish Italian EDUCATION Business Management & EQ Professional Development Program Heartware Group through Inner Chamber University 09/2018 – Present B.A. in Communication, B.A. in Italian Rutgers University 05/2011 – 05/2015 Trainer & Program Coordinator Learn With Dragonfly 02/2017 – 12/2017 Hong Kong Outdoor Company focused on teaching Emotional Intelligence to youth Achievements/Tasks Trained 20 staff, with a co-trainer for 3 weeks, focusing on competency in hard skills and different strategies of how to teach Emotional Intelligence to youth through the outdoors Coordinated programs with an average of 150 students, 12 teachers, and 15 DF staff while communicating with the Client Liaison and local Logistic teams to ensure a fluid program New Jersey, USA Italian CIEE University of Ferrara 08/2013 – 12/2013 Ferrara, Italy Courses Italian content courses Italian Centro Fiorenza International University 08/2012 – 08/2012 Florence, Italy Courses Italian language courses Page 1 of 2 WORK EXPERIENCE Jr. Digital Marketer Faircom New York 09/2015 – 01/2017 New York, NY Achievements/Tasks Created and edited copy for year end emails, blog, and social media posts Worked with Facebook and Twitter ads and analytics Assisted in website design, edits, and updates for clients Promotional Sales Representative V Squared Marketing 11/2012 – 10/2015 New Jersey Achievements/Tasks Gained 200+ hours of face-to-face sales experience while traveling to different venues across New Jersey Educated customers on the mission of the allocated brand and persuade customers to buy products by explaining origin, production and uniqueness Page 2 of 2