Violeta Arcaina

VIOLET ARCAINA-| - violet.portfolio.com SUMMARY Detail-oriented administrative professional with over five years of experience providing comprehensive support to executive teams and office operations. Proven track record of managing administrative tasks efficiently and maintaining strict confidentiality. Strong organizational skills coupled with excellent communication abilities to coordinate office activities and facilitate smooth workflow. WORK EXPERIENCE Administrative/Executive Assistant, Outbound Pro Oct 2023 - May 2024 Supported senior executives with administrative tasks, including scheduling meetings, managing correspondence, and preparing reports. Provided administrative support to a team of 20+ employees by monitoring their progress using Asana and assisted admin tasks. Assisted in onboarding new employees and ensuring compliance with company policies. Creative Content Manager, Mastermind Corporation Jan 2022 - Sept 2023 Developed marketing strategies and campaigns that align with the company's goals and objectives. Engaged with online communities by responding to messages, comments, and trends in a timely, authentic voice. Monitored and created brand consistency across marketing channels and materials. Social Media Manager, Hera Co. Apr 2021 - Nov 2022 • Designed an engaging visual content • Assisted with planning and executing social media marketing campaigns • Updated and managed social media platforms (Instagram, Facebook, LinkedIn, YouTube, TikTok) • Tracked and reported on social media performance Medical Virtual Assistant, Sunbeam Corpo Jan 2021 - Sept 2021 • Maintained accurate and up-to-date patient billing records and documentation. • Generated and analyzed billing reports to identify trends and areas for improvement. • Accurately and efficiently processed and submmited medical claims to insurance companies. Customer Service REP- Telecommunication Company Dec 2018 - Jun 2020 Communicate and interact with customers ( voice and nonvoice). Entering customer data and organizing customer interaction logs. Provided basic technical support for clients and suggested new tactics or ideas to persuade more customers EDUCATION KEY SKILLS Bachelor of Business Administration | 2020 University of Makati Major in Marketing Dean’s Lister Ave. 1.28 Associate in Business Marketing | 2018 University of Makati Dean’s Lister Ave. 1.32 Office Suite software. Data entry. Organizational and time management skills. Communications. Problem solving. Customer service. Attention to details. Web Design Copywriting