Violet Aniefiok

Violet Aniefiok Professional Summary Motivated sales professional experienced in telesales, marketing inside sales and business development. Skilled in persuasive negotiation to close profitable product and service deals through cold and warm calling. Enthusiastic and driven to succeed against challenging targets. _______________________________________________________ Work History Contact Osong-Ama/Tropicana Layout, Uyo – Akwa Ibom State, 520102 -- Skills • • • • • • • • • • • • • • • • Customer Service Sales techniques Multitasking Quality Control VoIP telephone operation Warm and cold calling CRM database systems Complaints resolution Sales presentations B2B/B2C sales After-sales support Email marketing campaigns Database administration Data management Telemarketing Inbound call handling Tools Appollo.io GoHigherLevels Zoho Softphone Bira Send Pulse Language English Inbound telemarketer Learn Africa Uyo, Akwa Ibom State, February 2023-Current • Boosted product knowledge with continuous learning and training sessions. • Generated qualified leads through cold calling to drive business growth. Developed rapport with new leads for successful business relationships. • Possess excellent multitasking skills, managing several tasks simultaneously without errors. • Updated customer database regularly, ensuring accurate information at all times. • Ensured accurate record keeping through meticulous documentation of interactions. Lead Generation Executive Phurah Designs Uyo, Akwa Ibom State, April 2021-December 2022 • Identified potential clients by researching and analysing sales options. Coordinated with the sales team to ensure a smooth transition of leads. • Enhanced lead generation strategies, improving customer engagement rates. Managed database of prospects, ensuring regular contact and relationship building. • Created compelling presentations and product demonstrations to attract potential customers, generating interest to purchase products and services. • Facilitated training sessions for junior executives in lead generation techniques and strategies. Business Development Manager KokoVerse Fashion Uyo, Akwa Ibom State, June 2018-December 2020 • Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results. • Coordinated and managed paid marketing campaigns on different platforms, carefully overseeing results to deliver maximum ROI. • Influenced key decision-making and established trust with stakeholders. Reported to senior leadership on latest research on market insights, industry trends and expansion opportunities. • Executed successful product launches, driving market penetration. Grew annual revenue by 25% with targeted sales and marketing strategy. • Prepared and delivered winning client proposals, business presentations and sales pitches to C-level executives. Closed complex, lucrative deals with new customers using strategic sales and negotiation tactics. _______________________________________________________ Education Bachelor of Science: Geology, 01/2007 – 12/2011 University of Port Harcourt – Port Harcourt, Rivers State, Nigeria _______________________________________________________ Certification Lead Generation Foundation LinkedIn Learning - 2024 Lead Nurturing HubSpot – 2024 _______________________________________________________ Referral To be provided upon request