Violet Achieng

VIOLET ACHIENG OTIENO- Career objective To work and grow with an organization in an integral and adaptable manner ,acquire the skills and knowledge that will help me carry out my duties and give competent professional service in the field of Psychology through cooperation,interaction and sharing of my skills . Personal details An industrious and motivated student of Psychology at Kenyatta University with an immense knowledge in coding,Computer-Aided Design and much experience in counseling that I have picked through my course work .Able to work on initiative and a competent team leader who is very much able to work without supervision. Likes being on the know about the constant changing job market. Education 1.Present ,Kenyatta University,Bachelor of Arts Psychology ,September 2021 2.Rangala Girls High School ,February 2017-April 2021 3.Arina Primary School ,January 2008-November 2016 4.Certificate in Customer Service and Sales Management from Wawa Training Institute 5.Certificate in Pastry Baking and Mixology from Wawa Training Institute 6.Korean Beginners Language Certificate from Kenyatta University Kim Sejong Institute 7.Virtual Assistant Certificate from Robben Institute Work Experience Clinical Supervisor at Shamiri Institute (May 2023-July 2023) 1.Attended necessary training required by the institution 2.Interacted one on one with different students as we taught them the necessary information aimed to help them improve their social interactions 3.Noticed students who needed extra attention 4.Collection of necessary data 5.Come up with the right therapy techniques according to student needs Receptionist and Customer Service Representative at River Yala Hotel and Accomodation (April 2021-September 2021) Worked under the general guidance of the hotel manager, assisting in the smooth running of the hotel and providing a very visible presence of the customers and tending to their needs DUTIES 1.Operating till and taking cash 2.Dealing with guests complaints in a friendly and efficient manner 3.Answered the hotel phone line 4.Did all the online booking and answered all the customers email and question 5.Incharge of the hotel’s social media page and all postings related to the hotel KEY SKILLS AND COMPETENCIES 1.Computer Literate 2.High standards of personal presentation and customer service 3.Fluent in both written and spoken English 4.Ability to work well within a busy and often paced environment 5.Keen to learn and develop new skills 6.Very flexible with the working hours 7.Creative in that I am able to design creative posters and design REMOTE VIRTUAL ASSISTANT AT NORTON CHARTERS (April 2022-April 2023) Worked as remote virtual assistant for Norton Charters which is a Flight company located in New York for a contract period of 12 months DUTIES Answering of mails Online bookings Managing of the calendar Setting of appointments and reschedulings Answering of phones and emails ACHIEVEMENTS Succesfully carried out my Attachment at Shamir Institute Clinical Supervisor Therapist Multilingual INTERESTS 1.Broadcast Media-A lover of radio and serving as a volunteer host at Kenyatta University Radio 2.Videography 3.Volunteering-love helping giving back to the society REFERENCES 1.Nicole Onderi,Shamiri Institute Clinical Reseacher-.Elisha Agwati,Hotel Manager River Yala Hotel and Accomodation- Proffessor Wilson,Kenyatta University Radio Chaperon-