Vinus Helen Alvarado

VINUS HELEN ALVARADO-- Skype live:.cid.7e4f935f16b7011b Compostela Cebu , Philippines, 6003 PROFILE SUMMARY A Versatile and Committed Professional with a Wide Range of Skills. I'm a highly flexible and skilled worker seeking a challenging role where I can utilize my adaptability and competence to help your organization succeed. Result-driven individual with great planning, organizational skills, expert in graphic and web designing, and strong attention to detail with a passion for optimizing websites and generating organic traffic. Dedicated to providing client satisfaction, effective team communication, and motivated to learn, grow, and excel. CORE QUALIFICATIONS Enhanced understanding of cloud-based technologies, including file sharing services like Dropbox, Google Drive, Google Docs, etc. Excellent multitasking and organizational skills. Skilled in scheduling and arranging travel and handling correspondence. Strong interpersonal and communications skills, and the capacity to stay calm and professional under pressure. Excellent knowledge of traveling software (computer reservations systems such as GDS systems) Tech and Social Media savvy Able to write, edit, publish content to share on all brand's company social media profiles. In-depth knowledge of Search engine Optimization WordPress Content Management, WordPress Web Design and Graphic Design Site Audit, Keyword Research, On-Page and Off-page optimization, Technical SEO, Local SEO, Analyzing and Reporting TOOLS I USED Microsoft Word, Excel, Outlook, PowerPoint RingCentral Slack Trello Google My Business Google Analytics Google Search Console Google Tag Manager WordPress Keyword Planner SEMRush Ahrefs Ubersuggest Yoast SEO Screaming Frog Rytr Writing Tool ChatGPT Copy AI GDS (Amadeus) Adobe Illustrator Canva WORK HISTORY June 2023 -July 2023 SEO Specialist(Bootcamp) FLOWER CREATION SHOP Provide assistance with ON PAGE, OFF PAGE and TECHNICAL optimization of website. Conduct a comprehensive website audit and competitive analysis. Monthly reporting and case studies to track progress and identify areas for improvement. Customer Care and Booking Specialist TRIP SUPPORT INC. November 2022 -September 2023 Issuing, exchanging and researching tickets with GDS System (Amadeus) Ensuring successful completion of travel arrangements while providing exceptional customer service. Working flexible hours including graveyard shifts, weekends, and holidays. Travel Consultant SITEL GROUP CORPORATION July 2021 - August 2022 Proactive in providing recommendations to meet customer demands Making travel plans for individuals, groups, and organizations, including scheduling flights and ground transportation, reserving lodgings, and managing any other trip-related responsibilities. Collaborating with external communications providers, including travel agencies, lodging facilities, and automobile dealers. Technical Support Representative SYKES ASIA INC. May 2019 - September 2019 Install, configure, and troubleshoot computer systems, servers, and network issues. Educate customers on the features of company products/ services to minimize technical challenges. Being able to come up with creative solutions to deal with and appease difficult customer issues. Managed all phone calls within the required time frame in a professional manner with accurate and complete information. Minarai/ On the Job Training FUJITSU PHILIPPINES INC. October 2018 - March 2019 Executes testing and optimizes test specifications Proficient in Nihongo and various computer languages and software Develops programs based on design and requirements specifications EDUCATION Bachelor of Science in Information Technology Major in Web Development University of San-Jose Recoletos, Cebu city Achievements: Won 2nd place for Innovative Technology and 3rd place for Best in Pitch during the CICCT PitchFest CERTIFICATE Certified SEO Search Engine Optimization Specialist (Pinoyseo PH Certificate) PORTFOLIO https://vinushelenalvarado.pinoyseo.net/ CHARACTER REFERENCE Rene Leandro Padilla-FOUNDER OF PINOYSEO.PH May Cen-TICKETING MANAGER OF TRIPSUPPORT INC Mary Jane Manacpo-WORKFORCE MANAGEMENT OF SYKES/SITEL/FOUNDEVER