VINSON JOHN C. OAMAN
7 Naga cor. Roxas St. Pael Subd. Culiat, Q.C.
Phone: -/ -/-
E-Mail:-
Profile:
A tenured Business Development Manager/Operations Manager/Account Manager with a wide
range of training experience spanning both inbound and outbound transactions with various financial
accounts. Able to work on own initiative and as part of a team. Proven leadership skills involving
managing, developing and motivating teams to achieve their objectives. First-class analytical, design
and problem solving skills. Dedicated to maintaining high quality standards.
Objective:
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To participate in a working environment that would aid me in acquiring new skills.
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To contribute and render my services to an institution of great integrity and success.
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To take part in a working environment that would require my utmost support and capabilities.
Highlights of Qualification
Has enhanced efficiency with regards to imparting his subordinates with mastery in their tasks, thus
providing excellent customer service to the clients’ customers. Initiates appropriate actions to resolve
and anticipate any situations arising from agents’ errors to exceed clients’ expectations especially with
regards to productivity and most especially quality. Managing multiple projects/campaigns
simultaneously. And always sets the highest earned income for Pacifichub Corp. and IPP
Technologies Inc.
Proficient in both oral and written English. Knowledgeable in computer applications such as Word,
Excel and is internet-savvy. Ability to type 30 WPM with accuracy and has the ability to use
spreadsheets applications to maintain and develop operational reporting. Knowledge of Google Suite
(Sheets, Slides, Docs and Drive). Exceptional time management, organizational and prioritization
skills to complete work in a timely manner. Ability to work independently and in a team setting
within a fast paced, entrepreneurial environment. Ability to work in a variety of shifts, including days,
evenings and holidays. Can relate well with different types of people from all walks of life. And
knows how to drive.
Work Experience:
Business Development Manager/Operations Manager/HR Recruitment Manager
(February 2014 to present)
IPP Technologies Inc
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Led the Campaigns that generated revenue for the company.
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Responsible for recruiting and documentations.
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Set the highest earned income IPP Technologies Inc.
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Accounts handled:
Digital Marketing for DTDC
Determining SEO and overall marketing strategy and creating
marketing calendar for the year.
Expertise in Social Media and digital marketing
Profound knowledge on Yoast SEO
Paid advertising such as Adwords/Facebook vs Organic marketing
Good quality graphic design if required
WordPress knowledge is must
Marketing using blogs is must
Content creation
Content marketing
Ability to create at least 10 content per day to post in various
social media outlets
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DTDC Freight Services
Ø Inbound
Ø Chat Support
Ø Back office
One World Courier
Ø Back office
US Directory
Ø Inbound
Ø Directory assistance
Logical Insight
Ø Mortgage
Ø Appointment setting
Ø Outbound
Green and Gold
Ø Outbound
Ø Appointment setting
Ø Lending
GlobalityNet
Ø Inbound
Ø Appointment setting
Ø Medical transcriptionist
Business Development Manager/Operations Manager/Account Manager
[OIC for special inbound and outbound accounts/campaigns]
(October 2008 to 2014)
Pacifichub Corporation
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Led the team that generated revenue for the company.
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Directly reports to the client and company director.
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Set the highest earned income from local outbound for Pacifichub Corp.
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Accounts handled – Big Roo (Australian search engine), US Directory inbound, Krispy
kreme, Triple A, SF Contactor, Email Contactor, Stores Contactors, Hotline Contactors,
Globe Outbound Survey, Mortgage (Mortgage Lender Network, American Home Owner
Network), MSMB2B, First National Benefits, Jam Incentives, Cordia VOIP, Globe Prepaid
and Postpaid inbound, BellSouth, Legal Club of America, Discover, Yellow Pages.Com,
Verizon Superpages and TGN.
Sales Supervisor (December 2004 to September 2008)
Pacifichub Corporation
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Generated revenue for the company.
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Presented services to clients.
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Made outbound calls to the United States presenting various company products and services.
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The company dealt majorly on hard-selling accounts.
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Handled B to C, B to B accounts, and Inbound.
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Accounts handled – Mortgage (Mortgage Lender Network, American Home Owner
Network), MSMB2B, Triple A, First National Benefits, Jam Incentives, Cordia VOIP, Globe
Prepaid and Postpaid, BellSouth, Legal Club of America, Discover, Yellow Pages.Com,
Verizon Superpages, TGN.
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Acting Shift Manager/Program manager for 1 month in the absence of the immediate
manager.
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Trained new agents on campaign specifics.
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Awarded Top Team for the AM SHIFT, DECEMBER-MARCH 2005
Customer Sales Representative (July 2004 to December 2004)
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Generated revenue for the company.
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Exceeded Agent-Company’s goals and targets consistently even at a time the
campaign is not performing.
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No.1 agent for the A.M. shift for September to November.
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Chosen to coach and teach specific agents with low productivity to ensure to exceed their
Individual Targets.
Acted as a Team Leader when the supervisor was not around ensuring target quotas of each
team members are met.
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Trainings Attended
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Management Training (R.H. Oetting and Associates, Inc.)
Management by Fact Using Analytical Skills – August 2004
R.H. Oetting & Associates, Inc. Ortigas Center, Philippines
Measurements – August 2004
R.H. Oetting & Associates, Inc. Ortigas Center, Philippines
Coaching and Feedback – August 2004
R.H. Oetting & Associates, Inc. Ortigas Center, Philippines
Proper Business Communication – August 2004
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R.H. Oetting & Associates, Inc. Ortigas Center, Philippines
Stress Management – August 2004
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R.H. Oetting & Associates, Inc. Ortigas Center, Philippines
Effective Telephone Communication – August 2004
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R.H. Oetting & Associates, Inc. Ortigas Center, Philippines
Advance Selling – August 2004
R.H. Oetting & Associates, Inc. Ortigas Center, Philippines
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Leadership Training (OCCI)
Vision to Win and Team Building Workshop – September 2004
Fontana Resort, Pampanga
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Effective Sales Training (PacificHub Corp)
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Coaching and Teaching Techniques (PacificHub Corp)
Management Training, Pacific Hub Corporation
-Has completed the following Modules:
● Management By Fact: Using Analytical Skills
● Coaching and Feedback
● Proper Business Communication
● Stress Management
● Effective Telephone Communications
● Advanced Selling
● Measurements
Pacific Hub Quality Assurance Program (Total Quality Management)
PacificHub Training Department
May 9 – 13, 2005
11th Flr., Robinsons Equitable Tower, Ortigas Center Pasig City
OCCI Inc.
v Management by fact tools
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Measurements and Callibration
v Advanced Selling
v Coaching & Feedback
Leadership Development Program (LDP)
September 2005
Team Supervisor Module
PacificHub Training Department
Leadership Development Program (LDP)
August 8-10, 2006
Interaction Management Preparing Others to Succeed)
PacificHub Training Department
Skills, Capabilities and other Qualification
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Fluent in English and Filipino
Computer Literate
Leadership skills
Client Management
People Management
Call Handling
Able to work excellently under pressure and with minimum supervision.
Highly creative and Imaginative.
Education
College
Bachelor of Science in Computer Engineering
AMA Computer College Makati -)
College
Bachelor of Science in Marketing Management
De La Salle Lipa -)
Character References:
1) Atty. Roberto Sebastian S. Reodica III
2) Atty. / Pastor Bodgie Bonifacio
Ermita o Manzano Reodica
& Associates, 10th flr. BDO Plaza,
8737 Paseo de Roxas, Makati City
Cel No.:-
Bonifacio Law Office
Home of the Lord Christian Assembly
Office No.:-
