Vinod Kumar

About Me

I am a results-driven sales and customer success professional with a strong background in marketing and a passion for building lasting client relationships. With several years of experience managing high-value accounts and leading sales teams in fast-paced tech environments, I bring a well-rounded, strategic approach to business growth and customer engagement.

I began my career in marketing, where I developed a strong foundation in customer behavior, go-to-market strategies, and brand positioning. This experience has continued to shape how I approach client relationships—always with the customer’s needs, goals, and long-term success in mind.

At Concentrix, I had the opportunity to lead an inside sales team representing Google, where I managed multi-million-dollar accounts in the cloud collaboration space. In this role, I not only drove revenue growth but also ensured seamless client onboarding, adoption, and retention. I worked closely with cross-functional teams to align solutions with client goals and was recognized for consistently exceeding sales targets and customer satisfaction metrics.

One of my key strengths is the ability to simplify complex solutions and communicate value in a way that resonates with stakeholders—from end users to C-level executives. Whether it’s negotiating renewals, identifying upsell opportunities, or guiding clients through digital transformation, I focus on being a trusted advisor who delivers measurable impact.

My leadership style is collaborative and data-driven. I believe in motivating teams through clear goals, regular coaching, and a shared vision for success. I thrive in dynamic environments and enjoy the challenge of turning obstacles into opportunities.

Currently based in Malaysia as a permanent resident, I am open to new opportunities where I can continue to contribute to business growth, strengthen customer relationships, and lead teams to success in the tech or SaaS sectors. I’m particularly interested in roles where I can blend my experience in marketing, sales, and account management to help companies scale effectively while keeping the customer at the center of every strategy.