With over 10 years of experience in Operations and Customer Service, I believe the position on offer closely matches my credentials. Keeping in view the competencies required, I wish to point out my expertise in the following areas:
Administration
Data management
Financial Audits
People Management
Operational Reviews
Research & Analysis
Sales Analysis & Forecasting
Market Trends Analysis
Performance Reviews
Reporting
Sales Reports
Audit Reports
Customer Feedback Reports
Travel / Sales / Customer Service
Good knowledge on the overall spectrum of travel arrangements e.g. Flight, Hotel, Holiday Package, Visas, and Travel Insurance etc.
Customer relationship
Maintaining good customer relationships and delivering excellent customer experience
With a positive attitude and a strong customer focus, I believe I’d be a significant contributor towards achieving the organizational goals.
Thanks & Regards,
Vinod Kumar