I am a results-driven professional with experience in the collections industry, where I spent over a year negotiating payment arrangements with customers and helping reduce overall net credit loss. Through this role, I developed strong skills in communication, negotiation, and customer engagement while ensuring compliance with policies and regulations.
With a background in engineering, I bring a highly analytical mindset and a natural problem-solving ability. I enjoy breaking down complex situations, identifying practical solutions, and making informed decisions based on data and logic.