Vincent Peace Ofure

VINCENT PEACE OFURE VIRTUAL ASSISTANT/ADMINISTRATIVE SUPPORT 📍FCT Abuja |-| 📞- SUMMARY Detail-oriented Virtual Assistant with experience in customer relationship management and administrative support. Proven ability to manage schedules, prepare reports, and maintain organized records. Skilled multitasker with a strong commitment to delivering efficient, high-quality service. SKILLS Google Workspace Microsoft Office Calendar Management Email Management Online Research Report Preparation Customer Relationship Management Organizational Abilities written / Verbal Communication PROFESSIONAL EXPERIENCE ZICO PETROLEUM AND MARKETING COMPANY - Audit Clerk ( Site) Jan 2023 - Jan 2024 Strong judgment skills to determine the significance of audit findings. Precision in reviewing documents and data to ensure accuracy Excellent written and verbal communication skills to prepare clear and concise audit reports. Ability to manage multiple audits simultaneously and meet deadlines. EHIMARE LOGISTICS - Customer Representative (Remote) Feb 2021 - Dec 2022 Handle customer inquiries regarding tracking and delivery status via phone, email, achieving a 95% customer rate. Precision in reviewing documents and data to ensure accuracy. Follow up with customers to ensure their concerns are addressed and resolved satisfactorily Built and maintained strong customer relationships, resulting in a 15% increase in repeat business. EDUCATION Ambrose Alli University Jan 2018 - Sep 2022 BSc in Economics ADDITIONAL INFORMATION Certifications: Virtual Assistant: African Leadership Xcelerator (ALX), November 2024. Project Management: Sansvid-M International, October 2024. Customer Relationship Management: Sansvid-M International, October 2024. Languages: English RECOMMENDATIONS To be sent on Request