People-first problem solver with 10+ years in SMB Mid Market Sales with a proven track record of improving the customer journey (NPS 80+). I lead cross-functional pilots and workflow redesigns, map as-is/to-be processes, and turn complex operations into simple, repeatable systems.
My leadership style blends transformational vision with servant leadership—coaching peers, removing blockers, and raising standards. I founded and scaled a salon, so I know P&L and growth. Finishing the Google PM Certificate; open to remote Sales Leader, Project Manager, or Customer Success Manager