Vincent Mendoza

VINCENT MENDOZA VIRTUAL ASSISTANT - |-| Manila,Philippines PROFILE Versatile professional with a strong background in social media management, virtual assistance, customer support, teaching, and data analysis. Skilled in analyzing reports, managing online platforms, handling product listings, and providing exceptional customer engagement. WORK EXPERIENCE JUNIOR DATA ANALYST Avanan, Checkpoint August 2024- September 2024 Reviewed and analyzed email reports from users to identify phishing or malicious content. Determined whether emails were benign or malicious, and took appropriate action (approving/rejecting user reports). SOCIAL MEDIA MANAGER / VIRTUAL ASSISTANT East Valley PC April 2023 – October 2023 Managed social media accounts, responded to emails and direct messages, and engaged with followers for customer support and sales. Enhanced customer relations and increased brand engagement through social media interactions. PRODUCT LISTER / VIRTUAL ASSISTANT Resiklo Design, LLC November 2020 – April 2023 Managed Instagram account and responded to customer inquiries to drive engagement and sales. Listed products on Squarespace and handled email inquiries, ensuring timely responses to customers. Engaged followers through cold messaging and customer support. VIRTUAL ASSISTANT / PERSONAL ASSISTANT Bien Properties, LLC April 2017- May 2019 Researched and identified real estate investment opportunities. Managed daily tasks including booking flights, classes, and handling logistics. Fully managed and organized the client’s schedule. SKILLS Social Media Management Lead Generation Excellent English Both Written and Verbal Communication Proficient in handling Microsoft Office Tools Basic Editing of photos and videos Can work with minimal to no supervisions