Vincent Malfait

Vincent Malfait 65 rue Bizet 34830 Clapiers FRANCE Hosting Delivery and Operation Manager Mob : - Email :-     French / English 15 years of experience Infrastructure, Datacenter and Cloud Engineer. Project Manager 34 ans Permis B Skills Management: Team management, team building, job interviews, training, team building, meetings organization and annual budget review. Planning and organisation of tasks, schedules and forecast, Time-tracking, SLA, reporting. Project: International Project integration. Customer relationship management (launch meeting, weekly report). Project plans (planning, communications, resources, risk), P & L, writing documents (technical specification, training plan, quality plan, Network architecture diagram and Technical architecture plan), dispute resolution (emergency, critical cases, …) Technical: Infrastructure Architect, System and Networks Engineer: Professional services, consulting, audits, documentation and design hosting platforms, installation, configuration, troubleshooting and management.  Systems: Nutanix, Linux RedHat, CentOS, Debian, Ubuntu, Windows Serveur, VMWare Vsphere / ESX, KVM, Hyper-V.  Networks: Cisco, Arista, Juniper, RIPE management, TCP-IP, 801.1q, 802.3ad, ...  Firewall: Fortigate, Checkpoint and Sophos UTM.  Storage: NetApp, DAS (IBM), Nexenta, Synology.  Backup: VEEAM, NetBackup, TINA  Various: Netscaler, Haproxy, Plesk, Odin Business automation, WHMCS, CPanel, SSL, Puppet, Vade-Retro, RAID, LVM, Apache, Redis, IIS, Mysql, MariaDB, Zimbra, Postfix, FTP, DNS, PDNS, Bind, SNMP, Active Directory, SharePoint, MSOffice, MS Project, Visio, Google Apps, CDN CloudFlare, Paessler PRTG…  Language: Native French, Operational English (B2), Swedish beginner. Professional Experiences 2013 : NETSAMPLE From June 2013 Delivery & Operation Manager Infrastructure management (deployment, operation and support) on domain name services, mail services, shared hosting and dedicated servers. Managing and integration of online business selling domain names and shared hosting (drim.com) and grow company from 250 K€ to 500 K€. Optimization of the operational cost and introduction of projects managements process, technical support, registry relationship for domain names (AFNIC, OpenSRS, Eurid). Selecting providers and product. Organization and development of the company with continuous improvement, best practices implementation (ITIL). R & D analysis, test products and services. 2010 : NTT Communications - May 2011 - June 2013 Delivery Manager Team management (4 engineers), select and training of new joiner, team building. Organization and planning tasks, P & L, KPI, forecast, time-tracking, reporting. Project management and implementation of professional platform, intranet, e-commerce, banking. Active participation in the reorganization plan of the French Technical Department, implementation of Incident Management according ITIL methodology, industrialization, support and deployment. Organization and participation in various Datacenter Migration: Migration of all customer from Telehouse2 to Data4 and Equinix, Telecity London to Data4 migration and Equinix. Project planning and implementation of a monitoring solution based on Nagios. Implementation Platform CLOUD Computing France NTT. Organization and deployment of customers platforms in the hosted infrastructure. Passing skills and documentation Delivery to Run on medium and large scale projects. Customers : Boursorama, Arkadin, Mazars, ST Microelectronics, Publicis, Oxylane, Compario, Nouvelle Observateur, Le Parisien, ... Getting Linux production platform, Windows Server, VMware, SAN (NetApp), Administration Cisco switch, Foundry, Firewall Checkpoint and Fortigate. Line 3 incidents management. - May 2010 - May 2011 Customer Operation Engineer Build Linux, Windows Server, VMware, SAN (NetApp); switch Cisco, Foundry. Checkpoint and Fortigate Firewall on production platform for all French customers. Monitoring and support line 3. 2004/2010 : PROSODIE - 2006 - 2010 2nd line Support Engineer Support engineer line 2. Gateway between customers, project and operations, Technical lead Managed a team of three support engineer line1, Administration Server Unix, Linux, Windows and security of production servers, CFT transfer configuration and troubleshooting. Automation of recurring tasks in Shell (server monitoring, system, application and network). Administration DNS servers and ESX VMware, Managing backup / restoration as NetBackup, Create and improve operating procedures. Technical environment: Unix (HP-UX, AIX, Sun Solaris), Linux (Red-hat, ...), Windows 2000, 2003, VM-Ware, Shell, SVI, AVAYA, ANS, Cirpack, Saga, Remedy / ARS, Oracle, SQL, Tomcat, Jboss, CFT, NFS, Raid, Cluster. - First line Support Engineer Incident management application, telecom, multi-platform systems and networks outsourcing of several hundred servers, create trouble tickets, backup tape change (supervision by mail, alarm unifying Netcool "micro muse" Wise X) Application procedures, Incident resolution, Customer call management. Technical environment: Unix (HP-UX, AIX, Sun Solaris), Linux (Red-hat ...), Windows, IVR, Netcool, remedy, Sage X 2003 à 2004 : Osiatis - Renault IT Deployment Deployment, installation and configuration of user stations and network installation. Integration, configuration and installation of Windows XP user computers as well as Sun Solaris computing stations Techno center Renault. Technical environment: Sun Solaris, Windows 2001 - 2002 Exploitation Engineer for SOGETI : AXA Assurance IT System administrator Management of resources and disk usage right on the Storage Server park. Technical Environment: Windows NT, TINA Prosodie Operation Engineer Management of incidents on line 3, application modification and implementation of call campaign, responsibility for BDD prepaid card management for Sybase Bouygues Telecom. Technical environment: Unix, Linux, Windows, SVI AXA Châteauroux IT Support Technical support to users of the center. Technical Environment: Windows, Linux Studies and training 2016 : 2016 : 2012 : 2011 : 2011 : 2010 : 2008 : 2008 : 2008 : 2007 : 2005 : 2001 : 2001 : 2000 : 1999 : Certified Nutanix NPP (Nutanix Platform Professional) Certified Nutanix NPSR (Nutanix Platform sales representative) Certified VMware VTSP5 (VMware Technical Sales Professional 5) Training Active Directory configuration and administration M6238 (Global Knowledge) Certified VMware VTSP4 (VMware Technical Sales Professional 4) Training ISO 27001 Training UNIX Administration (Orsys) Training TCP/IP (Orsys) Training System administration Avaya TOIP (Avaya) Training VM-Ware administration. Training Telecoms ANS, Cirpack, Saga Training UNIX and Oracle Administration (Cap Gemini Ernst & Young). Training Technicien micro et Multimédia (REV ST Quentin). Préparatoire Sectoriel aux Formations de Technicien d’Industrie (niveau IV-AFPA). CAP/BEP de Cultures Marines (Lycée Professionnelle Maritime de Saint-Malo).