Vincent Louise S. Anaciom

VINCENT ANACION PROFILE CONTACT - -om Blk 1 Mcleod Toril, Davao https://vince3226.mystrikin gly.com./ SKILLS Acctive Listening Canva Time Management Computer Literacy Attention to Details Video Editing LANGUAGES English Tagalog Adept at managing high-stress situations and enhancing customer satisfaction, I leveraged my problem-solving and active listening skills at Cox Communications to resolve complaints, boosting loyalty. As a Rescue Volunteer, I collaborated in mass casualty management, demonstrating my commitment to quality care and teamwork. WORK EXPERIENCE Cox Communication Customer Service Representative 2024 - 2025 Resolved customer complaints with empathy, resulting in increased loyalty and repeat business. Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts. Enhanced customer satisfaction by promptly addressing concerns and providing accurate information. Responded to customer requests for products, services, and company information. Government Rescue Volunteer Responder 2024- CURRENT Collaborated with fellow first responders for efficient management of mass casualty incidents, ensuring the safety of all involved parties. Transferred patients to emergency units of local hospitals. Enhanced patient care quality by regularly participating in training sessions and staying up-to-date with first aid best practices. EDUCATION Bachelor of Science in Hospitality Management 2023 - 2027 Davao Central College