Vincent Louisa Ebere

 VINCENT LOUISA EBERE Lagos, Nigeria. MOBILE NUMBER:- - PROFESSIONAL SUMMARY Detail-oriented and proactive virtual assistant with a strong background in administrative support and customer service. Certified in personnel Management, Digital marketing with expertise in calendar management, file organization, email correspondence, and social media management. A former military and administrative office professional, bringing a disciplined, efficient and organized approach to remote support. Adept at streamlining workflows, managing communications, and ensuring seamless day-to-day operations for executives and businesses. Committed to delivering high-quality service with professionalism and confidentiality. WORK EXPERIENCE BEGINNER VIRTUAL ASSISTANT (REMOTE) 12/2024 Implemented a new project management tool that increased team productivity by 30%, streamlining task allocation and tracking for remote teams. Spearheaded the development and execution of a client onboarding automation system, reducing onboarding time by 60% and improving client satisfaction by 35% Researched market trends and provided reports that helped increased client sales by 15% Managed email correspondence reducing response time by 30% using Gmail and Outlook Assisted in Travel planning by booking flight, accommodations and itineraries through Skyscanner, Expedia and Airbnb Organized digital files and documents using Google drive, Dropbox and OneDrive, improving data Accessibility Scheduled and coordinated meetings across multiple time zones using Google Calendar, Calendly and Zoom SKILLS AND COMPETENCIES Email and Voicemail management Database creation and Maintenance Scheduling and Coordination Filing System Organization Time Management Social Media Account Management Attention to detail Multitasking Communication Skills Adaptability and Flexibility COURSES / CERTIFICATIONS Remanda VA Academy 31/2025 Executive Virtual Assistant Chartered institute of Human Resources Management (CIHRM) 12/2024 Certified Personnel Manager (CPM) CwwTech Africa 08/2024 Digital marketing EDUCATION Bachelor of Science in Political science 02/2022 University of Ibadan, Nigeria.