VINCENT OYINKEPREYE HELEN
Yenagoa, Bayelsa State. | - |-
PROFESSIONAL SUMMARY
I am an experienced Retail Marketer with a substantial background in the insurance sector, offering a rich skill set in market research,
campaign development, product promotion, lead generation, and performance analysis. Presently, equipped with comprehensive
training in Administrative Management, Lead Generation and CRM, prepared to seamlessly transition into the role of a General Virtual
Assistant. Dedicated to applying my extensive industry and tech knowledge, exceptional communication abilities, and problem-solving
skills to provide top-tier virtual assistance, contributing significantly to business growth and success. My adaptable nature, detailoriented approach, and proficiency in diverse tasks make me a versatile asset for streamlining operations, enhancing administrative
efficiency, and contributing to client success in a virtual capacity.
CORE SKILLS
Administrative Management
Sales Prospecting
Email Marketing
Calendar Management
Social Media Management
Project Coordination
Lead Generation
Inbox Management
CRM Automation
Process Improvement
Strategic Planning
Retail Marketing
File Management
Effective Communication
Research and Documentation
TOOLS PROFICIENCY
LinkedIn Sales Navigator
Hubspot
Slack
Contact Out
Trello
Asana
Zapier
Clickup
Microsoft Team
Monday.com
Lemlist
Calendly/PickTime
PROFESSIONAL EXPERIENCE
General Virtual Assistant – Hiremote Africa
Aug 2023 – Feb. 2024
Collaborated with cross-functional teams to streamline processes and enhance workflow efficiency, contributing to improved
project outcomes and overall client satisfaction.
Achieved improved email organization and improved client communication by efficiently managing email communications,
prioritizing and classifying messages, replying on customers' behalf when necessary, and guaranteeing prompt follow-ups.
Demonstrated exceptional customer relationship management by promptly addressing client inquiries, resolving concerns, and
maintaining open lines of communication, resulting in heightened client satisfaction and retention.
Utilized project management tools to successfully organize and monitor project activities, deadlines, and milestones, ensuring
that projects were completed quickly and to the satisfaction of the customer.
Retail Marketer – Mutual Benefit Insurance Company, Bayelsa
Nov 2020 – Dec 2021
Conducted thorough market research to pinpoint prospective clientele, market tendencies, and competitive environments, giving
useful information for strategic planning.
Developed and implemented strategies to effectively promote insurance products, collaborating closely with product
management teams to ensure alignment with customer needs.
Monitored and analyzed marketing campaign performance, using data-driven insights to optimize strategies and improve ROI.
Created marketing materials, sales presentations, and training resources that were essential for supporting sales and helping
them reach their goals.
Successfully generated and nurtured leads through various channels, resulting in a [percentage] increase in qualified leads and
conversions.
School Teacher – Legend College, Akwa Ibom
June 2019 – Nov 2020
Designed and implemented engaging lesson plans and teaching materials, tailored to diverse learning styles, ensuring a dynamic
and effective learning environment.
Conducted regular assessments to track student progress, identified areas for improvement, and provided timely feedback to both
students and parents, resulting in measurable academic growth.
Created lines of contact with parents that are efficient and transparent, and had frequent parent-teacher conferences to talk about
how students are progressing and how to grow as a team.
EDUCATION
M.sc Computer science - University of Uyo. Uyo, Akwa Ibom state, Nigeria.
2022
B.sc Computer Science – Niger Delta University, Wilberforce Island Amassoma, Bayelsa State, Nigeria.
2014
TRAINING AND CERTIFICATION
Digital Witch IT support community, Nigeria - On demand I.T skills Training.
2024
Onshore and Offshore Safety Institute of Nigeria – Health Safety and Environment (Hse) 1, 2 & 3.
2020
