Vincent Christian Dibdib

Virtual Assistant/ Customer Service Representative 1933 Anacleto St. Sta Cruz Manila. Manila Philippines--m EXPERIENCE SKILLS Vincent Christian Dibdib Telstra, ​Pasay Manila — ​Customer Service Representative May 2014 - Aug 2016 Help customer with purchases Handle customer questions and complaints, working to ensure complete customer Satisfaction Freelancer, ​Homebased — S ​ ocial Media Manager September 2016 - January 216 Manage social media marketing campaigns and day-to-day activities including: Develop relevant content topics to reach the company's target customers. Create, curate, and manage all published content (images, Proactively working as a member of a team. Active questioning & listening skills. Ability to work under pressure. Excellent problem resolution skills. Good communicator at all levels. Open to different ideas, working practices and video and written). Monitor, listen and respond to users in a “Social” way cultures. while cultivating leads and sales. Excellent skills with Microsoft Office Utilization Freelancer, ​Homebased—Virtual Assistant January 2017 - December 2017 Excellent skills with Excel/Google Spreadsheet Manage product listings Assist in the research of online issues, report details to third party vendors, and test the fixes provided. Manage Ebay/Amazon product listings including listing strategy and product description. Update and manage product listings, checking for accuracy in pricing. LANGUAGES English Filipino EDUCATION Sacred Heart Academy, S ​ ta. Maria Bulacan— S ​ econdary School June 2010 - March 2013 Sti College, ​Sta. Maria Bulacan— C ​ ollege School June 2013 - March 2017