Vincent Caoile

VINCENT CAOILE ADDRESS: #07 ALEXANDER ST. URDANETA CITY PANGASINAN MOBILE: - EMAIL:- OBJECTIVES: My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation EXPERIENCE: FEBRUARY 2015 TO DECEMBER 2017 LINK PRO BUSINESS SOLUTION #73 SAN VICENTE CENTRAL, URDANETA MARCH 2018 TO JULY 2018 REV UP CONTACT SOLUTIONS POBLACION, URDANETA PANGASINAN EDUCATION: PRIMARILY URDANETA I CENTRAL SCHOOL Poblacion, Urdaneta City  2001 - 2006 SECONDARY URDANETA CITY NATIONAL HIGH SCHOOL 2006 - 2010 TERTIARY PANGASINAN STATE UNIVERSITY ARTS BACHELOR MAJOR IN ENGLISH 2011 – 2015 DUTIES AND RESPONSIBILITIES: Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Meet personal/customer service team sales targets and call handling quotas SKILL: Fluent in English Good in listening skills Flexible Self-Motivation Leadership Adaptability Can work under pressure PERSONAL INFROMATION Gender: Male Age: 23 Date of Birth: July 26, 1995 Civil Status: Single Weight: 62 kls Height: 5'7 Religion: Christian Dialect: Tagalog and English Father Name: Victorino Velasco Caoile Mother Name: Remedios Ramos Pomantoc