Vincent Abellana

VINCENT ANTHONY ABELLANA Proper Pakigne, Minglanilla, Cebu-- ABOUT ME I’m a tech-savvy and highly organized Virtual Assistant with a strong willingness to support busy professionals. I specialize in data entry, email handling, scheduling, and online research. With excellent communication skills, a fastlearning mindset, and a proactive attitude, I’m committed to providing reliable and high-quality assistance. While I’m just starting out professionally, I gained hands-on experience as a System Analyst during our capstone project, where I evaluated system features, simplified processes, and helped design a user-friendly platform. I may be a beginner, but I’m focused, adaptable, and ready to help your business run smoothly and efficiently. EDUCATION Tertiary - St Cecelia’s College (SCC) Bachelor of Science in Information Technology EXPERIENCE- St. Cecelia’s College (Capstone Project) (System Analyst) Acted as the lead system analyst for the Online Veterinary Management System developed as part of the finalyear capstone project. Conducted comprehensive requirements gathering from simulated veterinary users to ensure system relevance and usability. Evaluated and prioritized features based on technical feasibility, user needs, and project constraints. Eliminated redundant modules and optimized workflows for ease of use and performance. - Aa Internet Cafe (Internet Cafe Operator/ Manager) Oversaw daily sales transactions and managed overall internet café operations. Ensured excellent customer service by handling client inquiries and maintaining a smooth customer experience. Monitored café performance and addressed operational issues promptly. Contributed to increased customer satisfaction and repeat business through efficient service delivery. - Data Entry Specialist (Outsourced) Performed accurate data entry and cleaning of product and customer records. Used Excel and Google Sheets for sorting, formatting, and validating data. CERTIFICATES Communicated with client remotely to manage task updates and turnaround. General Virtual Assistance National Certificate in Computer System Servicing NC II SKILLS Customer Service HTML/CSS GHL Funnels GHL Web Design GHL Email Marketing GHL Workflow Automation Data Entry Specialist Google Workspace Microsoft Word Microsoft Excel Microsoft PowerPoint LANGUAGES English