Vince Gilbert Suplaag

Vince Gilbert Suplaag Address:Toril Davao City PH Phone: - Email: I am confident in my ability to make anything I put my mind to success. I work quietly, positively and efficiently because I love what I do. I am extremely motivated and a great manager of time. I learn swiftly and I have a Strong Analytical Skills. My experience of working for a customer support field honed my skills not just to communicate effectively and provide the best customer assistance but also to make sure that I handle stress well under pressure. I am always energetic, eager to learn new skills and I can assure that my colleagues can rely to me all the time WORK EXPERIENCE CUSTOMER SERVICE REPRESENTATIVE HEALTHNET CA March 2018- April 2020 Provides Customer Email and chat support for consumers of the product. handles 50+ cases in a daily basis while consistently resolving Client’s issue smoothly and quickly Provides creative ideas to help the team manage stress. MEDICAL VIRTUAL ASSISTANT MVM HEALTH PAIN, VEIN AND WELLNESS June 2021 – June 2022 Billing Specialist. Filing and Checking Claims and Denials. Collecting and posting payments. Uploading Documents into EMR DATA ENTRY SPECIALIST Crossroad OBGYN and Wellness PA. June 2022 – April 2023 Provide administrative support services including management of the clinical inbox system and general mailbox, uploading data and forms from online systems into EHR, adding patients into online platforms, abstracting charts and intake forms, posting payments, working accounts receivable, filing claims, data entry, chart abstracting, insurance verifications, generation of administrative clinical documents as well as any other assigned tasks Education SKILLS Claims Management · Claims Resolution · Escalation Resolution · Report Writing · Online. Customer Support · Prior Authorization · Pharmacy Benefit Management · Eligibility · Claims Handling · Credentialing · Compensation & Benefits · Perfect Attendance - Excellent Communication Skills - Expert in Customer Service - Team player and Result Oriented - Flexible and Dependable - Self-Supervised Positive mindset - Works well under pressure EDUCATION University of Mindanao - BS in Criminology Davao City- Donia Carmen national High School Toril Davao City- Crossing bayabas Elementary School Toril Davao City-