Contact
249,LAXMAND PURI
COLONY, BEHIND MAHESH
GAURD,INDORE(M.P- (Mobile)-
www.linkedin.com/in/vikass-6b489255 (LinkedIn)
Top Skills
VIKAS SONI
Human Resource professional at integration international Inc.
Greater New York City Area
Summary
To persue my career and utilize my knowledge in the field of
staffing & recruitment (HR Operations)and become an asset for the
organization with total experience of more than 3 years in corporate.
Client Coordination
onboarding specialist
Employee Relations
Experience
Languages
Integration International Inc.
US HR Operations
Hindi
English
Marathi
July 2019 - Present (1 year)
Pune Area, India
• Managed relationships with Direct Clients and VMS/MSP teams by partnering
to provide Contingent Staffing/Workforce Services.
• Recruitment: Distributed requisitions to the recruiters, qualifying candidates
before submitting them in the VMS, coordinating interview process between
clients and candidates, facilitating on-boarding and off-boarding of all new
hire contractors, building and maintaining contingent workforce data and
documentation.
• Maintained compliance documentation and records of all defined policies and
procedures as required by Clients.
• Provided assistance to Recruiters, HR and Payroll teams.
• Performed continuous analyses of resume submittals, interviews to hire,
new hires, process compliance, and billing, and generating reports for Senior
Management.
• On-boarding and Monitoring assignment start and end dates – contacting
managers and suppliers to confirm start information is complete.
• Coordinating all Onboarding requirements to ensure compliance to client
onboarding policies prior to start of assignment, follow-up with suppliers and or
managers if items are not complete.
• Updating client systems with on-boarding requirements.
• Troubleshooting and help to solve any on-boarding related issues.
• Reporting & Data Management
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• Maintaining daily, weekly, and monthly reports as necessary –Add and
Change Report; manage timesheet reporting and approvals; consideration for
PMO dashboard management.
• Completing requested revisions in VMS, including supervisor changes, rate
changes, financial cost center changes, project code changes.
• Maintaining contract/contact documentation
• Special Projects, as needed
• Other duties as assigned by manager
SGS TECHNICAL SERVICES PRIVATE LIMITED
Client Relationship Executive
November 2018 - July 2019 (9 months)
Indore, Madhya Pradesh
When coordinating with the Recruitment team for Sending Submission email
(Client‟s that
don‟t have VMS).
• We get interview request over emails, it‟s our job to track it, and from the time
we provide
candidate‟s availability, until we confirm the interview like rescheduling the
interviews.
• The first thing when we get offers is to keep reminder over them, to track
them as we need to
either accept or decline the offer in a period of 24 hrs.
• Other inquiry included, interview feedback request, increase submission
slots, rehire checks,
shift hours, contract duration or doubts in JD.
• After the candidate accepts the offer we need to follow up with on-boarding
team for the
status of screenings and has to be communicated with client. We must follow
up with onboarding team until they provide us the confirmation of the candidates start.
• Following are the queries while coordinating with the HR team like leave
update, Attendance
issue, Injury, Shift changes. We need to inform the client regarding these
updates in a timely
manner.
• Certain things under Administration related to Timesheet issues, Work order
and Work order
revision, Account/Receivable department, Invoice and Payroll. We have to
follow up for them
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in a timely manner.
• Taking care of requirement through weekly discussion call on a daily basis to
understand the
client requirement and always in zeal to deliver the same.
Xerox
Senior Associate Transaction Services
April 2017 - November 2018 (1 year 8 months)
Indore, Madhya Pradesh, India
Captures and validates more complex data.
• Pre-adjudicates documents and corrects data as required.
• Researches and analyzes issues and ensures sufficient information is
available to make decisions on next steps. Conducts additional searches to
extract accurate data and inputs the same.
• Completes assignments using multiple source documents to verify data or
use additional information to do the work.
• Follows up on pending documents involving analysis.
• Returns erronrenous electronic data forms to the customer for additional
information.
CRM Services India Private Limited
Technical Support Executive
March 2015 - October 2015 (8 months)
Indore Area, India
• Responsible to deliver a high quality, customer - driven, support service
resolving customer inquiries at the first point of call wherever possible.
• Demonstrates confidence and willingness to resolve customer requests or
queries through chat and Email as well.
• Maintain and improve Customer Satisfaction by delivering against those
initiatives that have been identified as crucially important during each and
every customer support engagement.
• Can interact effectively with the personnel, tools & resources in the
Customer/technical Services team to help resolve customer issues (escalation
points, knowledge base tools, internal applications etc.)
• Completes all training and development activities in timely manner.
• Understanding of escalation handling procedures.
Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya
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Bachelor of Engineering (BE), electronics and communicatin
engineer · (2009 - 2013)
Vaishnav School
12th MP Board, Maths and Science
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