I'm a product leader with 15+ years of experience shipping platform products across identity, fintech, authentication, and AI. I've worked at scale (100M+ users, billions of monthly API requests) and in early-stage environments where I was the founding PM building from zero. I'm comfortable owning strategy, managing teams, negotiating vendor contracts, and getting into the technical details with engineering.
At ID.me, I owned the identity proofing and authentication product line serving 30+ federal and state agencies. I improved authentication success rates from 89% to 96.5% while holding fraud below 1%. At Trulioo, I managed a team of 4 PMs and built an orchestration platform that let customers configure multi-vendor verification workflows through a single API, generating $2.3M ARR within 60 days. I cut manual review queues from 18% to 7% by shipping an automated decisioning layer combining ML scoring with configurable business rules. At Jumio, I took a liveness detection product from market sizing through launch to $2M ARR in 18 months. At Prudential, I consolidated 9 authentication systems into one platform and drove a 60% reduction in account takeover incidents.
Earlier in my career, I was the founding PM at NES Financial, where I built the end-to-end fund administration product handling investor onboarding, KYC/AML compliance, and transaction processing. That experience taught me how to build product in highly regulated, ambiguous environments where you're defining the category as you go.
I'm hands-on with AI product development. I built PathWiz (mypathwiz.com), an AI college counseling platform that went from idea to paying customers in two weeks using Claude Code. I also developed Pramana Protocol, an agentic identity system using W3C Decentralized Identifiers and Verifiable Credentials for machine-to-machine authentication. These aren't side experiments; they're deployed products with real users.
What I bring to engagements: product strategy definition, roadmap development, go-to-market planning, vendor evaluation and contract negotiation, cross-functional team leadership, and hands-on execution. I've operated across the full product lifecycle from discovery through post-launch optimization in both B2B and B2G contexts. I work well when the problem is messy, the stakeholders are many, and the path forward needs to be defined rather than followed.
Based in San Jose, CA. Available for remote engagements.