Vina Vanessa Llorente

I have a strong verbal and written English skills and I am able to multi-task effectively
Very Hard-wroking and at the same time energetic, optimistic and very productive.
I worked as an Accounts Specialist and a Senior Sales Administrator in a BPO industry (Australian based company).
I validate order received. Making sure that all required documents are complete and signed and coordinate with Sales Managers for incomplete forms for order processing.
I handle order-related escalations raised by Sales Managers, Business Development Managers, General Sales Managers, Service Delivery team and MACD team.
I process investigation and provide resolution on a timely manner.