Vikash Kumar

VIKASH KUMAR Email ID:-Contact No: - Address: House no-54 Ghitorni, South West Delhi 110030 PROFESSIONAL OBJECTIVE To achieve intended Goal of the Organization within the time frame by utilizing my dedication of Work, professional experiences & skills with full Potential ability and be a part of organizational Progress & Procession. PROFESSIONAL SKILLS Windows Client Operating System Installation & Troubleshooting Exp. Windows XP, 7, 8 & 10 Windows Server Installation & work on Active Directory tools Access Control Management Event Management for IT Services Microsoft Office 2003, 2007, 2010, 2013 & 2016 Installation, Configuration & Troubleshooting Installation & Configuration of Microsoft SQL Server 2005, 2008, 2008 R2, 2012 and provide attendance software database connectivity Printer Installation, Configuration & Troubleshooting Microsoft Word, Excel, Power Point & Outlook operation LAN/WAN/Internet Configuration & Troubleshooting Biometric Software On time attendance support Resolution of hardware and software issue in All Attendance Biometric Device Worked on Polycom VC system Worked on Syris Access Control System EXPERIENCE FORTUNE MARKETING PVT LTD OKHLA, NEW DELHI, INDIA Technical Support Engineer 4th Nov 2017 to till date Responsibilities Provide support of Biometric software On time Attendance Making and updating CRM reports on daily basis Configuration of Microsoft SQL Server 2005, 2008,2012 and provide attendance software database connectivity Configure software database in ACCESS & SQL Resolution of hardware and software problem in All Attendance Biometric Device Connect through Static IP & Dynamic IP AKP CONSULTANTS Senior System Engineer 14th April 2016 to 24th October 2017 CLIENT:- PeopleStrong HR Services. Pvt. Ltd. Gurgaon, India Responsibilities IT Helpdesk Team & IT Asset management Work on Active directory tool Managing Access Control System Managing IT services in official events like:- SHRM Event 2017 Taj Palace New Delhi Resolution of escalated calls Ticket handling on OTRS ticketing system Monitoring and Maintaining all IT assets on daily basis, like-Video Conferencing Devices Making and updating OTRS reports on daily basis Installing and Troubleshooting Hardware, Software, Maintaining LAN, WAN, connectivity, Implementing new Technology and Devices as per Company’s need Panasonic EPABX Connection and Maintaining Worked on Polycom VC System Worked on Syris Access Control System Smart Integrated Systems, New Delhi, India Desktop Support Engineer 04th Nov 2015 to 11th March 2016 Responsibilities Monitoring and maintaining all IT assets on daily basis, like-Router & Switches Providing Support at Client Place Backup Creation at every weekend IT Helpdesk team & IT Asset management PROFESSIONAL QUALIFICATION Pursuing MCITP & CCNA Certification ACADEMIA Pursuing BCA From IGNOU 12th Science stream From BSEB Patna 10th From BSEB Patna PERSONAL VITAE Date of Birth03rd July 1997 Father’s name Mr. Vishwanath Pd. Sah NationalityIndian Language knownHindi, English Gender Male Marital status Married Permanent address House no-54 Ghitorni, South West Delhi 110030 SkillPositive Attitude, Hardworking Interests & Activities Self-learning Date: - Place: - New Delhi (VIKASH KUMAR)