Vijayalakshmi Shanmugan | Freelancer Resume

Vijayalakshmi .S--,- +== OBJECTIVE: Seeking a suitable and challenging career – Oriented job with an organization where my knowledge and skills could be utilized to the maximum. By an individual or as a team to achieve organizational goal and growth. Professional Summary  WINDOWS SERVER OS Installation (Windows NT, Windows2000, Windows- R2, 2012 R2) & 2016 RODC and RSAT.  Managed and Maintaining users, computers and groups Policy in windows2012  Implementation and Configuration of ADS, GROUP POLICY.  Configuring DHCP Servers and Clients.  Implementing, Managing and Maintaining Routing and Remote Access.  Managing and Maintaining Network Infrastructure.  Taking backup with NT, Symantec backup Exec, and third party backup software.  Well –versed in LAN connectivity and client configuration & Networking with TCP/IP.  VM Ware Installation.  Hardware & OS level troubleshooting in Desktops and Servers (Intel, Xeon and AMD).  Blackberry Enterprise & Express server installation Trouble shooting  Projected leaded for Secondary Application with Sales force Automation Educational Qualification  MCA from Bharathidasan University, Tamilnadu, India  BSc (MATHS) from Bharathiyaar University, Tamilnadu, India  Trained in VB Sql In Aptech Computer Education- Coimbatore  CCNA(Cisco Certified Network Administrator)- CSCO-  Certified ITIL Foundation in IT Service Management. Classification: Internal Domain Experience Perfetti Van Melle India Pvt Ltd Associate Manager IT from May 2011 to July 2019. Perfetti Van Melle an ISO 9001:2000 certified company is a global manufacturer of confectionary products and produces popular brands of candy and chewing gum such as Mentos, Center Fresh, Alpenliebe , Center Shock, Chlormint, Big Babol, Chocotella, Marbles and Fruittella to name a few. Perfetti Van Melle India (PVMIL)is a wholly owned subsidiary and began local production in 1994.PVMIL is No.1 player in the confectionery segment . Key Responsibilities             Implemented and coordinated for Sales Activity Planning Application for Sales Force Coordinated with Vendor for development and testing. Coordinated for Pilot all India For Sales Force Automation. Monitoring Pilot site and resolving issues on real time basis. Doing SWOT analysis for the application during the planning phase to have a better understanding of the process and usage benefits post implementation. Implemented ERP/CRM application like secondary sales package, forum package, Botree and DSE Mobility application for sales force. Handling Pan India Secondary package core project lead to UAT and coordinating with Rollout - Botree Software ( Secondary Package) To support Senior Manager I.T. in Applications Project Execution and Reporting. Integration with other modules, integration & user acceptance testing & extending post go-live support, including training support to end-users. Serving as a single point of contact or interface to support customers, third parties & stakeholders and handling key issues for management Coordinate with Senior Manager -IT for software development and testing activities with Maintenance, Business & Development Teams as well as formulating plans to execute service pack or new enhancements. Responsible for providing the support in L2 level depending on the priority of the issues. Administrative level support and various other headings denoting advanced technical troubleshooting and analysis methods.  Managed IT infrastructure of entire south region which will includes locations (1 Branch, 8 CFA)  Spearheaded transition from outdated organization-wide and departmental technologies to highly functional, streamlined, and cost-effective client-server technologies and business solutions that have dramatically improved efficiency, Decreased expenses and optimized data integrity and safety Classification: Internal   Managed Veritas and Symantec Backup Exec 2012 software for data backup. Also played a major role during the migration from Sify Forum ERP to Botree DMS ERP  Scope of position includes installation, configuration, support and administration of - LAN/WAN services - Application systems - Help Desk Operation - PC Desktop Systems - Server Management Provided training during all implementation phases for user level access. Key Responsibilities in M/s. Shanthi Poultry Farm Pvt Ltd. As Information Manager System from June 2004 to May 2011.  Coordinated ERP implementation Front end as Java and Backend as Oracle 10g Db in Shanthi Poultry Farm vertical specific ERP (Customized Solution) with 6 different divisions and financial Segments.  Coordinating VPN connection’s among our 15 different locations and coordinating for trouble shooting with our vendor (HCL)  Analyze, log, track and complex software and hardware matters of significance pertaining to networking connectivity issues, printer, server, and application to meet business needs.  Maintaining hardware and software installations and upgrades to ensure work is performed in accordance with company policy. Recommends resolutions to complex matters of significance and coordinate the implementation of the approved course of action.  Monitor troubleshooting to isolate and diagnose common system problems: document system events to ensure continuous functioning. Recommend course of action and implement as approved.  Utilize standard corporate tools to record changes, service requests, and problem activities for tracking purposes.  Performed user account creation, deletion, and configuration.  Supervised backup and disaster recovery operations.  Administrated VB, Dot net application with SQL Server Database & Tally Erp9 . Classification: Internal Technical Skills Operating Systems o Windows 2016, 2012 R2,2008 R2, 2003 EE, 7 & 10 Databases o o o MS SQL 2005, Sql 2012 Oracle 9i/10g/11g MS Access Mailing Systems o MS Exchange, Office365 Hardware/Networking o o o MS Active Directory CISCO VPN Symantec Backup Exec Virtualization o VMware ERP o o Oracle with Java , Forum MicroErp ,SAP, Botree & Mobile application IVY and Applicate Personal Information Current Address : 17 A, Sai Kiruplaya KC Residency Kannampalayam PO , Sulur Via, Coimbatore -641402. DATE OF BIRTH : 7 MARITAL STATUS : Married LANGUAGES KNOWN : English, Tamil , Malayalam, Kannada & Hindi th April 1976 Declaration I hereby declare that the above details are true and correct to the best of my knowledge. Date: Place Classification: Internal ( S.Vijayalakshmi )