Vijay Rajkhowa

Management Professional with over 18 years of extensive experience in Operations, Client services, IT services, Sourcing, People Management, Transitions, SAP/Oracle roll out, and Digital Transformation. Proven ability to enhance processes, lead teams, and deliver exceptional results in high-pressure environments.

·        Proficient in managing & leading teams for running successful process operations & experience of customer relation service standards for business excellence

·        Hands on experience in conducting cross training with procedures & preparing reports, presentations, manuals and other documents as needed

·        Performed risk assessments and associated due diligence evaluations of 3rd party selections

·        Worked as L2 engineer primarily responsible for data center operations, projects and End User Support.

·        Outstanding technical history troubleshooting complicated hardware and applications through Calls

·        Worked on end to end transitions and alsoimplemented Digital transformation strategies and technologies

·       Lead strategic sourcing initiatives to optimize supply chain efficiency and cost savings

·       Implement AI driven procurement tools to enhance decision-making and supplier management